Unlock and Upgrade

Remove all limits from your Quizzes

You've reached the limit of our free version but can immediately unlock and go pro.

Continue No thanks

Make your own Quiz

Make your own Quiz Copy & Edit

Make your own quiz Manage my Quizzes Plans / Features Guides and Help Contact Privacy & Security

Ignite Sales Quiz

1. When booking a water heater install in CMS for an existing customer. What button in CMS should be selected?

A. Book SWO

B. Manual SWO

C. Add plan

2. When cancelling a water heater install in CMS. What option should be selected in the Task Status field?

A. Assigned

B .Void

C. Rebook

3. When looking for a customer’s past due balance in CMS. What section in CMS should you review?

A. Basic customer information

B. Billing Information Summary

C. Eligible Services

D. None of the above

4. When booking a tank less site inspection in CMS. What Problem code should be selected?

A. I- New

B. I-RPL

C. TKSZ

D. None of the above

5. When attempting to retrieve a work order in CMS. What tab should you be using when searching for a work order number?

A. Customer Search

B. Site Search

C. Account information

D. None of the above

6. Customers called ignite and would like to upgrade their CPP protection from CPP furnace basic to a trio plan. What note type should be used when noting the customer’s account?

A. CPPU

B. CPPE

C. PPTY

D. CPPD

{"name":"Ignite Sales Quiz", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"1. When booking a water heater install in CMS for an existing customer. What button in CMS should be selected?, 2. When cancelling a water heater install in CMS. What option should be selected in the Task Status field?, 3. When looking for a customer’s past due balance in CMS. What section in CMS should you review?","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}