Team Meeting Quiz

Who should have their temperature taken on arrival and departure?

Everyone - Guests, Contractors, Postman, Team

Team GP Members

Any Member of Team Z

No need to - everyone should be responsible

Should we allow guests to extend the deadline for new dates after 31^st January 2021?

No, never, the deadline is the deadline

We can, but they lose 1 night of their credit

That depends on the DM on duty

We should, if that will help us keep the credit and avoid refunding

How often should the touch points/reception be sanitised?

Every hour, when the Receptionist changes, or more often if needed

Daily

Whenever we feel like it

Not mandatory anymore

What steps should be followed when a guest in house becomes unwell with COVID-19 symptoms?

Start panicking, leave the building, come back after 2 weeks

Isolate the Guest, provide PPE, sanitise route, advise to contact NHS, if well enough to leave, inform they should leave, sanitise the route, quarantine room for 72h, keep contact details

Nothing - hopefully they will get better

Check temperature, ask to cough in a tissue, provide with mask and gloves, wear a mask

When entering an occupied room what PPE should be worn?

Apron, goggles, mask, gloves

Steel toe boots, mask, face shield

Mask, gloves

Oh no - I will not enter any occupied room!

When should HSK servicing be offered to a stayover room?

Upon every request

Every day

When the corridor becomes smelly

On request, for longer stays, after 3 nights

When do you NOT need to wear a mask?

Behind the glass panel

When seated in the Cafe

When stripping unoccupied bedroom

All of the answers are correct

What is the new very important part of the Check-In?

Asking Guest for an ID

Checking Guests phone number

Discussing that the Guest is staying for one of the reasons outlined by law

Giving out a leaflet

What is a refreshing of the bedroom?

Spraying throughout with air freshener

Replacing the water, dusting, wiping the floor, checking the TV and A/C

Opening the window for 10min

Sanitising touch points

What is the stripping of the departed bedroom?

Removing rubbish, linen, towels, glasses and mugs, replenishing of

Turning the mattress, cleaning A/C Filter

Pulling Guests belongings out of the stayover room

Only removing the linen and towels