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Photo Verification

Did the associate explain why the photo needed to be retaken?
Yes
No
Did the associate apologize?
Yes
No
Did the associate explain where to go to retake the photo?
Yes
No
On a scale of 1 - 5: The associate made appropriate eye contact
1
2
3
4
5
On a scale of 1 - 5: The associate was polite
1
2
3
4
5
On a scale of 1 - 5: The associate was empathetic
1
2
3
4
5
On a scale of 1 - 5: The associate was clear on directions
1
2
3
4
5
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