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An educational illustration showing various quality management tools, including diagrams and charts, surrounded by a diverse group of professionals analyzing data and discussing strategies in a modern office environment.

Quality Management Quiz

Test your knowledge on quality management tools and location decision-making strategies in this comprehensive quiz! Perfect for students, professionals, and anyone eager to enhance their understanding of these essential concepts.

  • Explore various quality tools
  • Learn about location analysis
  • Evaluate your understanding of key quality dimensions
19 Questions5 MinutesCreated by AnalyzingEagle73
Which quality tool can be useful in getting a sense of the distribution of observed values?
Histogram
Check sheet
Scatter diagram
Control chart
Flow chart
Which of the following is NOT a dimension of quality?
Performance
Durability
Aesthetics
Investment
Conformance
A statistical chart of time-ordered values of a sample statistic is a:
Flowchart
Check sheet
Scatter Diagram
Cause-and-effect diagram
Control chart
What question is not included in the 5W2H approach?
Which
What
Why
Where
When
A set of international standards for assessing a company's environmental performance is
ISO 14000
ISO 24700
IEC 24700
ISO 9000
None of the above
Which tool uses a diagram of the steps as a visual representation of a process?
PDSA Cycle
Flow Chart
Check Sheet
Histogram
Scatter diagram
Which quality tool uses a technique for classifying problem areas according to degree of importance, and focusing on the most important?
Pareto Analysis
Scatter Diagram
Control Chart
Histogram
None of the above
From a company standpoint, which factors determine the desirability of a community as a place for its workers and managers to live?
The amount of parking spaces
Retail stores
Schools
Locals attitudes towards the company
Both C and D.
What is NOT a risk a corporation must consider when planning a location?
Cultural
Economic
Political
Exporting
Economic
What do banks, fast-food chains, supermarkets, and retail stores view locations as?
New ideas for future investments.
An easier way to distribute their product or service
A second home
A crucial part of the marketing strategy
One in many intricate decisions for their organizations
What is the third step when making location decisions?
Identify important factors.
Develop location alternatives.
Evaluate the alternatives and make a selection
Decide on criteria for evaluating alternatives
None of the above
What is the center of gravity method?
A method that determines the location of a facility that will minimize shipping cost and travel time to various destinations.
A method that determines the location of a facility closest to the most number of consumers.
A method that determines the location of a facility closest to the main supplier
A method that determines the location of a facility in the middle-point of all suppliers.
None of the above
Location analysis assumes that both qualitative and quantitative factors are important in determining an ideal location when using
The Transportation Model
The Center of Gravity Method
Factor Rating
Cost-Profit Analysis
None of the above
What are the common techniques used to evaluate location alternatives
Locational cost-profit-volume analysis
Center of gravity method
Factor ratings
Transportation model
All of the above
Method for locating a distribution center that minimizes the distribution costs
Location cost-pofit-volume analysis
Method for finding balance between company culture and geographic culture
Method that compares costs to benefits
All of the above.
None of the above
A dominant factor that influences the location decision of a manufacturing firm is:
Climate changes
Location to competitors
Proximity to markets
Transportation cost
None of the above
When considering foreign locations, crime, and the threat of terrorism fall under which category?
Safety
Cultural Differences
Market
Financial
Customer Preferences
When using the factor rating method of location alternative evaluation, which of the following could be considered relevant factors?
Location of market
Water supply
Parking facilities
Revenue potential
All of the above
Which of the following is not a step in the general procedure for making location decisions?
Develop location alternatives
Evaluate the alternatives and make a selection
Gain government approval of location alternatives
Decide on criteria for evaluating alternatives
Identify important factors (e.g., location of markets)
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