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Which would best describe your position at your company?
IT practitioner (Network/Sys Admin, Engineer, etc.)
IT manager
IT executive
Business manager
Business executive
Other
Please Specify:
If you have applications you struggle with, what are they?
Sharepoint
Microsoft Office
Email
Video conferencing
CRM (ex. Salesforce)
ERP
Accounting software (ex. Quickbooks)
Other
None of the above. I love all our applications and they love me.
How often do those applications slow down or crash altogether?
Daily
Weekly
Almost Never
On average, how often are you able to determine and address the root cause of the performance problem?
Most of the time, we rarely see the same issue come up twice
About half the time, lots of anomalies we can't figure out
Almost never, our tools say everything is fine but the problem still persists
I'm not sure, I'm not in IT
What does your troubleshooting methodology look like?
0%
0
0%
0
0%
0
0%
0
How many hours/week would you say you/your IT team spend troubleshooting performance issues?
Less than an hour
1 - 3 hours
3 - 5 hours
Over 5 hours
What types of preventative security are you currently employing? Check all that apply:
Firewall
Antivirus
Malware detection
IDS/IPS
SIEM
Vulnerability assessment/ Pen testing
Employee education
IRP
Which best describes how you map the systems in your network?
We don't have a comprehensive map.
We use a spreadsheet
We have software that maps the network systems and provides real-time communication data
Do you have a baseline of what 'normal' behavior is in your network?
Yes
No
I'm not sure
If you were to be breached, would you have the ability to “rewind the tapes” and see what happened?
Yes, our monitoring records everything
No
I'm not sure
How confident are you that your company would weather a breach?
Extremely confident
Somewhat confident
Not confident
When was the last time you took an actual vacation?
0%
0
0%
0
0%
0
How would you describe your IT team?
Large in-house team, specialized by type (server, storage, database, etc.)
Small in-house team (IT generalists)
We outsource all our IT to a 3rd party
Just one guy who knows more about computers than anyone else
Of all the things you juggle, which of the following are you responsible for managing (check all that apply):
Servers
Storage
Network
Applications
Database
I'm on rollerskates dealing with the whole damn thing.
None of the above
I'm not in IT
Other
Please Specify:
How many users do you take care of?
0%
0
0%
0
0%
0
How old is the hardware you manage?
0%
0
0%
0
0%
0
0%
0
0%
0
What storage array are you currently using?
HP
Dell
EMC
We don't use a storage array
I have no idea
Other
Please Specify:
How are you planning to manage and protect growing amounts of data?
Buy a lot more storage...
Consider a new storage solution, like hyperconverged or all-flash
Hire someone else to manage it
I'm not sure yet
Where do you host your applications? Check all that apply.
0%
0
0%
0
0%
0
Which of these describe things best describe what's on your mind currently:
I'm tired of feeling like my data is spiraling out of control
I'm sick of having to waste time trying to keep old stuff alive
I'm worried about how to protect my data and in an environement where breaches are invevitable
I'm concerned that enhancing security means compromising performance
I'm frustrated that "the network" get's blamed for...everything
I'm overwhelmed that I'm constantly being forced to do more with less
Other
Please Specify:
Who is your current hardware/software provider?
0%
0
0%
0
0%
0
0%
0
On a scale of 1 – 5 (one being mildly irritated and 5 wanting to go Rambo on someone) how frustrated do you feel about these aspects of your relationship with your current tech supplier:
On a scale of 1 – 5 (one being mildly irritated and 5 wanting to go Rambo on someone) how frustrated do you feel about these aspects of your relationship with your current tech supplier:
General level of service
Communication about when things will be delivered
Dealing with return merchandise authorizations (RMAs)
Thanks for participating! Can we send you a coffee e-gift card to say thank you?
Sure!
No thanks, I'm good.
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