CCT324 Chapter 1
Organizational Behaviour Mastery Quiz
Test your knowledge on Organizational Behaviour with this comprehensive quiz designed to challenge your understanding of key concepts, theories, and implications in the workplace. Perfect for students, professionals, and anyone interested in improving their organizational skills.
Key Features:
- 20 Thought-provoking questions
- Multiple-choice format
- Instant feedback on your answers
A consciously coordinated social unit composed of a group of people that function on a relatively continuous basis to achieve a common set of goals is known as a(n)
Task Force
Organization
Society
Team
Work Group
A field of study that investigates the impact of individuals, groups, and structure on behaviour within organizations is known as
Psychology
Organizational Behaviour
Anthropology
Social Psychology
Sociology
A major outcome of workforce diversity is
Developing new styles of leadership.
Re-engineering the workplace.
Developing ways of more effectively controlling work.
Accommodating different life and work styles while maintaining productivity
Establishing new programs of TQM.
Among the research methods in OB, which would most likely employ questionnaires and interviews?
Meta-analysis
Field studies
Case studies
Survey studies
Laboratory studies
By putting people first, it is thought that employees will become more effective and hence more productive. What are some of the challenges inherent in putting people first?
Incompatibility between differing cultural backgrounds
Initial loss in production
Cultural confusion
Balancing cultural sensitivity with the bottom line
Blurring of lines between management and labour
Contributions to Organizational Behaviour on perception come from
Contingency
Sociology.
Psychology.
Risk taking.
Empowerment.
Generally, the best method for obtaining knowledge regarding human behaviour is the
Observational approach.
Common sense approach.
Theoretical approach.
Intuitive approach.
Systematic approach.
How organizations develop human strengths, foster vitality and resilience, and unlock potential is called
Orientation.
Organizational politics.
Positive organizational scholarship.
Human dynamics
Groupthink.
In OB, looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence is referred to as
A consistency approach.
Intense scrutiny.
An absolute approach.
A contingency approach.
Systematic study.
In the study of OB, common sense is generally replaced by
Listening.
Systematic study.
Prediction.
Unstructured observation.
Generalization.
Managers improve productivity by developing effective employees and efficient work processes; this supports organizational
Ethics.
Motivation.
Citizenship behaviour.
Survival.
Diversity.
Looking in-depth at and individual over time in order to gain insight relates to the examination of
Meta-analysis.
Field studies.
Case studies
Survey studies.
Laboratory studies.
Organizational behaviour has implications for all personnel in the workplace. Some of OB's challenges and opportunities include all of the following EXCEPT
It reinforces the importance of traditional methods of management.
It acknowledges employees are forces of innovation and change.
It facilitates the improvement of quality and employee productivity.
It helps us learn to balance the relationship between efficiency of resources with effectiveness of delivery.
It offers specific insights to improve interpersonal and people skills.
Organization behaviour has few
Absolutes.
Contingencies.
Models.
Theories.
Field studies
The most significant contributions to OB with respect to implementing change and reducing barriers to its acceptance has been made by
Psychology.
Political science.
Sociology.
Anthropology.
Social psychology.
When managers have positive social relationships with their employees they are
Establishing a new program of TQM.
Lowering employee stress, which lowers intentions to quit.
Re-engineering the workplace.
Developing new styles of leadership.
Developing ways of more effectively controlling work.
When we say that OB concepts must reflect situational conditions, we mean
Predicting certain behaviour depends on intuition.
Regular and unchanging conditions.
Only certain conditions can be predicted.
Behaviour can never be predicted.
Predicting certain behaviour depends on the context of a structured situation.
Which of the following is NOT considered an organization?
University
Military unit
Municipal, provincial and federal government agencies
Church
All 45 year old adults in a community
Which of the following is TRUE about organizational citizenship behaviour, (OCB)?
OCB allows employees to delegate their work to peers.
Writing OCB requirements into job descriptions is important.
Employees with high OCB usually ask for more time off.
OCB enhances company performance and is highly valued.
Managers granting control to employees will receive OCB.
Why should you increase your understanding of workforce diversity?
To eliminate differences amongst employees
To communicate more proficiently
To be politically correct
The Canadian workplace is becoming more heterogeneous
The Canadian workplace is becoming more homogeneous
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