Christmas Casual Induction Quiz
Christmas Casual Induction Quiz
Test your knowledge of our products and services with the Christmas Casual Induction Quiz! This engaging quiz will help you understand our customer needs, sales processes, and product offerings better.
Join now to check your understanding and improve your skills!
- Multiple Choice Questions
- Learn about our Endless Data plans
- Enhance your customer interaction techniques
What are our customers needs?
Connectivity, Accessories, Device and plan
Support, Service, Care and encouragement
Device, Speed, Support and data
Connectivity, Data, Support and Device
What is the 4-Step Sales Process
Acknowledge, Discover, Solution and Closing the Sale
Discover, Solution, Small talk and end the sale
Hello, Close, Small talk and uncover
Acknowledge, Discover, Uncover and Confirm sale
Which one of these is not a prepay Vodafone offer?
My Flex
Endless Data
Pay n Go
Travel
What are some key aspects to find out about your customer during the discovery phase?
Whether or not they are Consumer, Business or a Vodafone Customer
What are their interests and family situation
What device do they have and their use types
All of the above
How many companions can you add to an Endless data plan?
3
4
5
2
How much is our cheapest Endless Data plan?
$30
$45
$40
$60
How much is is daily roaming on our Endless Data plans?
$5
$10
$8
$9
Does MyFlex come with Free Hotspotting?
Yes
No
What speed does the data on Endless Data plans slow down to after you have used all the max speed date
3mbps
5mbps
1.2mbps
1.5mbps
What is our warranty on all devices we sell?
12 months
24 months
36 months
We dont offer warranty
What is our OBF period?
14 Days
20 Days
28 Days
31 Days
What website can we use to easily compare device specs?
GSM Arena
GPS Arena
Google
MGM Arena
What is the name of the App we use for data transfers for Samsung devices?
Phone Clone
Clone Phone
Smart Switch
ICloud Backup
What system do we use to sell prepay top up vouchers?
CSR GUI
Pronto
Siebel
Oneview
What does APN stand for?
Alpacas Pest Nobody
Access Point Network
Access Point Name
Assist Potential Network
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