Quiz Maker LogoMake your own QuizCopy & Edit
Make your own quizManage my QuizzesPlans / FeaturesGuides and HelpContactPrivacy & Security

Clientelling 10 Stages

An engaging and modern illustration representing clientelling strategies, featuring a friendly service representative engaging with customers, surrounded by tools like data capture cards and thank you notes, in a vibrant store setting.

Mastering Clientelling: Test Your Knowledge!

Welcome to the Clientelling Quiz! This engaging quiz is designed to enhance your understanding of effective client management techniques that can drive sales and foster loyal relationships.

By participating in this quiz, you'll discover:

  • Key stages of clientelling
  • Best practices for client communication
  • Strategies for building lasting customer relationships
11 Questions3 MinutesCreated by EngagingClient10
When does clientelling start
When the customer buys somthing
When they make an equiry
Appointments are important, how many am I going targeted to have booked per day?
5
1
3
0
What is most important with Data Capture Cards
Ask permission
Correct Spelling
Contact Number
All the above
What tool do I have instore to record my VIP Client information.
Personal diary
A4 paper
VIP Master Log
My locker
What should I send my Clients who spend over £500
A hand written thank you card
A Kiss
An email
What should a 30 day call involve?
A sales pitch
A courtsey check in call
An invite back into store
At what stage would you call to invite the customer back in for one of our services?
30 day call
3 month call
6 month call
Never
Why is it important to do an 11 month call?
What is my personal VIP Target for the year?
50
100
12
In the new age of technology what should I send to every customer?
E-reciept
Email
Appointed link
Why is this new clientelling procedure important to our company?
Because we want to give good service
Because we want to be A cut above with our customer service
Because we want to improve our sales
Because we want to hit target
Because we want to build our loyal customers
Because we want extra work
{"name":"Clientelling 10 Stages", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Welcome to the Clientelling Quiz! This engaging quiz is designed to enhance your understanding of effective client management techniques that can drive sales and foster loyal relationships.By participating in this quiz, you'll discover:Key stages of clientellingBest practices for client communicationStrategies for building lasting customer relationships","img":"https:/images/course2.png"}

More Quizzes

White Glove Customer Service
13614
Customer service quiz!
10543
CUSTOMER SERVICE BSP
351830
Customer Care
10517
Customer Service
10517
Quiz 1
1168
Southern Tier Sales Knowledge Test
11614
Customer Journey
10518
Basics of Customer Service
10544
Customer Service Quiz
10520
Week 5
10516
Mastering the Art of Closing Sales
5224
Quiz Maker Logo Make your own Quiz
Powered by: Quiz Maker