Amazon Seller Support FBA Chat Cross Training Wave 36A
Amazon FBA Seller Support Quiz
Test your knowledge on Amazon's FBA Seller Support processes! This quiz is designed to help you understand core fees, inventory management, and removal orders within the FBA system.
- Learn about Amazon fees and removal methods
- Understand eligibility for inventory types
- Discover useful tools and case management techniques
Open case ID: 1787074651, What Type of order is order ID: xg6h2pB702?
Multi Channel
Disposal
Removal
What is the FNSKU of the item?
X000WVJGHB
X0018XGNWOS
7S-EBRK-JMR3
What is the removal method for the said Order ID?
Return
Destroy
Disposal
None of the above.
What are the items that is not eligible for stickerless commingled inventory?
Expiration-dated products
FBA-eligible books that do not have UPC or EAN barcodes in Code 128A format
CDs, VHS tapes, or DVDs
Personal Care Products
Used products
If you have sold 8% or more of your inventory each week in the nine (9) previous weeks, your inventory storage limit is eligible to be raised.
True
False
On the seller's storage monitor, RED indicates the seller already reached how many percent?
85%
99%
100%
90%
Other
Please Specify:
How much are the fee for Removal Order (Return Method)
Standard-size (per item) - $0.60
Standard-size (per item) - $0.50
Oversize (per item) - $0.60
Oversize (per item) - $0.30
Removal orders are filled within 24-48 hours.
True
False
Other
Please Specify:
When creating a shipment, if a shipment consists of individual items with different SKUs and in different conditions what PACKING TYPE will the seller's choose?
Individual products
Case-packed products
What does SPD Stands for?
Shimano Pedaling Dynamics
Serial Presence Detector
Surge Protection Device
Summary Plan Description
Small Parcel Delivery
Other
Please Specify:
Peek on the seller's account using Case ID: 1906590571. FNSKU X000SS45ZL has one reserved inventory under FC Transfer? What is the SRC.FCID and the DST.FCID?
SRC: BWI2 - DST: ABE2
SRC: MKE5 - DST: PHL1
SRC: LEX2 - DST: IND1
Peek on the seller's account using Case ID: 1906590571. FNSKU X000KQ1KBX has three available inventory where does this three units stored?
Carlisle, PA
Whitestown, IN
New Castle, DE
Murfreesboro, TN
What tool will you open up to see if a product has an andon cord pull?
Remedy Create
Remedy - Andon Cord
Remedy Keyword Search
Remedy Quickink
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