Organizational Behaviour

What is Taylor's focus points?

Effcicency - jobs should be standardised and simplefied

What is Fayol's four sources to management functions?

Planning, Organizing, Controlling and Leading

What is contingency view?

Organizations with a organic strucure adapt better compared to mechanistc structered firms

What is halo?

One thing determines the overall impression

What is Projection?

Something/one similar to me

What three steps are in Kelly's attribution ?

Consistency (previous behaviour), Consensus (same situation same behaviour) and distinctiveness (new behaviour))

What is cognitive dissonance?

Inconsistency bt attitudes or an attitude and a behaviour.

What is intrisic motivation?

Relates to need for competence & self-determination

What is extrinsic motivation?

Focuses on external rewars

What is XY theory?

X = person who dislike work, forced to work to avoid punishment, prefer to be directed, avoidng responibility and wants security. Y= people will apply selfcontrol, accept and seek responsibility.

What is Tuckman's five stage theory of group development?

1) Forming 2) Storming (what is my role) 3) Noeming (relations build) 4) Performing (get the job done) 5) Adjourning (end of work)

What is social facilitation?

When presence of someone either enhance or impair one's job.

What is Social loafing?

Tendency to exert less individual effort as the group gets bigger

What is groupthink?

By product to groupdecission - arises from group pressures, dominance of arguments, which are favoured by yhe majority

What are the two choices to solve a problem?

Oversight: choices before problems or Flight: wait for the problem to go away and then pick a delayed solution.

What four elements does the garbage can model consist off?

Participants, problems, solutions and choice oppurtunities

Which leadership styles does Lewin name?

Authorcratic, democratic and laizzes-faire

Fiedler's contingency model three steps?

Relations, task-structure (either task- or relationsship orientated) and position-power

What is the four elements in the house path-goal theory?

Employees, Leadership, enviromental factors and outcomes.

What is transactional leaders?

Focus on goals, strategies, work best in stabile conditions

What is tranformantonal leaders?

Focus on establish new directions - developments. Dynamic conditions are preferred

What is coercive power?

Power trough threats and punishm. Outcome = resistanceent

What is legimate power?

Power trough recognised authority. Outcome = comoliance

Expert power and referent power?

Power trough skills and knowledge and admiration. Outcome = commitment

What are the principles of organizing?

(de)centralisation = decision making. Complexity = horizontal/vertical/spatial structure. Formalisation = rules, policies, standardisation.

What does it mean culture can be a liability?

It can be a barrier to change such as mergers.

How can a culture be created?

By Hiring certain people, indoctrinating and acting as a role model.

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