Trading pack Quiz
Trading Pack Quiz
Test your knowledge about the latest mobile plans and offers! This quiz will challenge you on various aspects of trading packs and provide insights into the best deals available.
Join now to discover:
- Special offers on popular phones
- Details about plan switching and upgrades
- Customer eligibility for discounts
Can a customer on an old O2 plan avail of the €100 offer on the Samsung Galaxy A21s?
Yes
No
Only if they switch to a yellow plan
How much is the samsung galaxy A21s when purchasing it with a new number ?
‚¬100
‚¬160
‚¬140
‚¬180
What price is the Samsung Galaxy A51 5G when upgrading your phone and switching to yellow on prepay?
‚¬250
‚¬290
‚¬320
‚¬350
How much is the Huawei P40 Pro on the €60 plan, prepay to billpay?
‚¬0
‚¬49
‚¬29
‚¬79
How much data is included in the €40 per month plan with Eir?
10GB
20GB
50GB
Unlimited data
How much is the Iphone 12 64GB when porting in to the €60 plan with Vodafone?
‚¬0
‚¬49
‚¬99
‚¬149
How much is the Iphone 12 Pro 128GB on €60 per month with Eir?
‚¬499
‚¬549
‚¬599
‚¬449
True or false: A customer who is on the Mini Flex Max plan is eligible for the 10% discount if they add another line to their account?
True
False
What should you do when a customer calls on Whisbi and asks you to check their upgrade eligibility?
Open their account on Fusion and inform them of the date
Tell them that you cant do it due to GDPR
Direct them to the website or customer care to check eligibility
Tell them the month they are due an upgrade but not the exact date
What can you do if a customer returns with a Christmas gift that they do not want anymore before the 4th of January?
Refund it
Nothing, you cannot do anything for them
Exchange for a different product
Tell them to ring customer care
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