Quiz for National Customer Service Week 2021
Customer Service Knowledge Quiz
Test your knowledge about the history of customer service and technology with our engaging quiz! This quiz is designed to challenge your understanding of significant milestones in customer service and technological advancements.
Here are some key topics you will explore:
- The origins of customer service companies
- The introduction of social housing
- Milestones in communication technology
When was the first telephone operated customer service company founded?
1921
1876
1958
When was Beyond Housing founded?
October 2018
November 2018
April 2018
When were computers first used in the workplace?
1910
1960
1930
What year was Zoom founded?
2007
2011
2019
True or false - Microsoft Teams was founded in 2010?
True
False
What year was the first ever email sent?
1971
1990
1984
When was social housing first introduced?
1880
1948
1919
Current minimum wage for an 18 year old is £6.56 per hour. What was the standard minimum wage when the law was first introduced in 1999?
£3 per hour
£4.20 per hour
£2.70 per hour
When was the first Call Centre opened?
1968
1890
1957
Since it was introduced, how many social homes have been built in the UK?
6.2 million
3 million
4.4 million
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