CompTIA Core 2 Quiz 2

A digital illustration depicting a technician working on a computer, surrounded by various IT-related tools and equipment, with a focus on cybersecurity and operating system troubleshooting.

CompTIA Core 2 Quiz 2

Test your knowledge on the CompTIA Core 2 certification with this comprehensive quiz designed for IT professionals. Whether you're preparing for the certification exam or simply want to brush up on your skills, this quiz covers a wide range of essential topics.

Get ready to challenge yourself with:

  • 18 multiple-choice questions
  • Focus on real-world scenarios
  • Instant feedback on your answers
18 Questions4 MinutesCreated by TroubleshootingTiger547
A technician is running updates on a Windows PC. Some of the updates install properly, while others appear as failed. While troubleshooting, the technician restarts the PC and attempts to install the failed updates again. The updates continue to fail. Which of the following is the FIRST option to check?
Visit the Microsoft Update website to see if there is an issue with a specific update
Look up the error number associated with the failed update
Look at the system Event Viewer to find more information on the failure
Download the failed update to install manually
A SOHO customer has recently experienced a major hurricane. The customer has no backups and has lost all data and hardware associated with the company. The customer calls a contractor to assist in the rebuilding process and needs suggestions on the best way to prevent this from happening again. Which of the following recommendations should the contractor give to the customer? (Choose two.)
Backup testing
Cloud storage
Local storage backups
Data recovery
Hot site
Waterproof devices
A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panel utilities should the technician use?
System
Display
Folder Options
Indexing Options
A technician has identified malware on a user's system. Which of the following should the technician do NEXT according to malware removal best practices?
Enable System Restore and create a restore point so no data is lost
Educate the user about how to avoid malware in the future
Update the antivirus software and run a full system scan
Move the infected system to a lab with no network connectivity
A user's Windows laptop has become consistently slower over time. The technician checks the CPU utilization and sees that it varies between 95% and 100%. After the technician closes some running applications, the CPU utilization drops to approximately 20%, and the laptop runs much faster. The next day the same user calls again with the same problem. Which of the following is a tool the technician can use to resolve the issue?
Task Manager
MSTSC
MSConfig
PerfMon
A user is requesting a solution that will prevent file corruption and ensure a graceful shutdown while providing at least one hour of uptime in case of extreme weather conditions. Which of the following should a technician recommend?
Uninterruptible power supply
Surge protector
Power strip
Power distribution unit
Which of the following installation types would require the use of an answer file to install the OS?
Unattended
Clean
Repair
Upgrade
A Mac user's operating system became corrupted, and files were deleted after malware was downloaded. The user needs to access the data that was previously stored on the MAC. Which of the following built-in utilities should be used?
Time Machine
Snapshot
System Restore
Boot Camp
A manager requests remote access to a server after hours and on weekends to check data. The manager insists on using the server. Before granting the access, which of the following is the MOST important step a technician can take to protect against possible infection?
Create a policy to remove Internet access from the server during off hours
Set the local antivirus software on the server to update and scan daily
Ensure the server is patched with the latest security updates
Educate the manager on safe Internet browsing practices
A manager with a restricted user account receives the following error message: Windows Update cannot currently check for updates because the service is not running. The manager contacts the help desk to report the error. A technician remotely connects to the user's computer and identifies the problem. Which of the following should the technician do NEXT?
Reboot the computer
Restart the network services
Roll back the device drivers
Rebuild the Windows profiles
With which of the following types is a man-in-the-middle attack associated?
Brute force
Spoofing
DDoS
Zero-day
An employee reported that a suspicious individual was looking through the recycle bin. Which of the following types of social engineering threats is this?
Phishing
Spear phishing
Dumpster diving
Impersonation
A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically. Which of the following steps should the technician take NEXT to resolve the problem?
Reboot into safe mode, uninstall the latest OS update, and run a repair on the OS
Update the antivirus software, run an antivirus scan, verify the browser settings, and check all email settings
Reboot to BIOS setup, verify the TPM is enabled, and start a System Restore from safe mode
Send a test email, open a command prompt to check the file system, and empty the browser cache
An employee is unable to view in-office network folders while working at home. Which of the following is the MOST likely cause of the problem?
Untrusted software
Outdated antivirus
MDM policies
Inactive VPN
A network administrator has given a technician documentation detailing the switchports the technician will need to patch in for a network upgrade. Which of the following documents did the network administrator MOST likely give to the technician?
Process diagram
Physical network diagram
Fiber backbone diagram
Logical topology diagram
Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned. Which of the following should the technician have covered previously as part of the original repair?
End-user education
Pre-installation environment cleaning
Disabling of System Restore
Infected system quarantine
A user contacts a technician to troubleshoot server errors. The user explains that some files will not open on the server, the data backups are operational, and the weather has been bad. The technician notices missing time slots in the event log. Which of the following should the technician replace to prevent these issues in the future?
System memory
Surge protector
Hard drives
Battery backup
Which of the following steps should a technician take FIRST to prevent an electrical hazard when repairing a PC?
Put on an ESD strap.
Place components on an ESD mat
Disconnect the power before servicing the PC
Place the PC on a grounded work bench
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