Asset Protection

Create an image of a retail store security scene, featuring staff engaging with customers, anti-theft measures in place, and a sense of community and security.

Mastering Asset Protection Quiz

Test your knowledge on asset protection concepts with our informative quiz! This quiz covers essential topics such as shrinkage, internal and external theft, and effective customer service strategies. Whether you're in retail or just interested in learning more about asset protection, this quiz is for you.

Key topics include:

Understanding shrinkage and its impact on businesses
Strategies to combat theft
Best practices for managing fitting rooms

15 Questions4 MinutesCreated by ProtectiveGuard24

What does AP stand for?

Asia Pacific

Associate Protection

Asset Protection

What does Shrink mean?

A type of fish

Becoming smaller in size or quantity

A personnage in cartoon movie

What does corporate shrink mean?

Loss of inventory

Company becoming smaller

On hand inventory unequal to system inventory

Does internal shrink mean

Associate dishonesty

Shipment and CW processes mistakes.

Shoplifting

What does external shrink mean

Associate dishonesty

Shoplifting

Shipping company mistakes

What do you do in case you witness a shoplifter

Stop him and conduct a path down search

Call mall security and police

Use the recovery statements

Which from the following are recovery statements?

I see you like our perfume! Lemme show you more options

Can you please give me back that item you concealed!

We have some great tees to match with those jeans you picked!

You can place back that t-shirt before I call the police!

What's the best routine to follow-up on fitting rooms?

3 t's

3 b's

3 s's

3 c's

What are the 3 c's

Check-in

Check-on

Check-up

Check-out

How do you Check-in a customer to the FR?

Open it for them

Count the items they took inside

Put the right number of items on the door's tag

Keep door slightly open so you can keep an eye on the items

What's the best solution to shoplifting?

Calling security

Offering exceptional customer service

Conducting path down on the spot

Have an associate at entrance of the store

When a customer triggers the EAS alarm you can

Grab them and call mall security

Take their bag to check for any sensored item

Offer to check their bag for sensores

How can we eliminate operational shrink?

Change shipping company

Be focused and accurate when processing shipment or doing transactions on CW

Whenever a mistake happens we need to make sure it's reported to a manager

When a mistake happens we do make sure to correct it ourselves

When noticing an associate dishonesty act, we should?

Call mall security

Speak to the person in question

Report the incident on www.Abercrombieinternational.alertline.com

Report the incident to the 1#

Asset Protection

Mastering Asset Protection Quiz

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