Asset Protection
Mastering Asset Protection Quiz
Test your knowledge on asset protection concepts with our informative quiz! This quiz covers essential topics such as shrinkage, internal and external theft, and effective customer service strategies. Whether you're in retail or just interested in learning more about asset protection, this quiz is for you.
Key topics include:
- Understanding shrinkage and its impact on businesses
- Strategies to combat theft
- Best practices for managing fitting rooms
What does AP stand for?
Asia Pacific
Associate Protection
Asset Protection
What does Shrink mean?
A type of fish
Becoming smaller in size or quantity
A personnage in cartoon movie
What does corporate shrink mean?
Loss of inventory
Company becoming smaller
On hand inventory unequal to system inventory
What are the 3 types of shrink?
Clothes shrink
Size shrink
Internal shrink
Area shrink
Operational shrink
External shrink
Does internal shrink mean
Associate dishonesty
Shipment and CW processes mistakes.
Shoplifting
What does external shrink mean
Associate dishonesty
Shoplifting
Shipping company mistakes
What do you do in case you witness a shoplifter
Stop him and conduct a path down search
Call mall security and police
Use the recovery statements
Which from the following are recovery statements?
I see you like our perfume! Lemme show you more options
Can you please give me back that item you concealed!
We have some great tees to match with those jeans you picked!
You can place back that t-shirt before I call the police!
What's the best routine to follow-up on fitting rooms?
3 t's
3 b's
3 s's
3 c's
How do you Check-in a customer to the FR?
Open it for them
Count the items they took inside
Put the right number of items on the door's tag
Keep door slightly open so you can keep an eye on the items
What's the best solution to shoplifting?
Calling security
Offering exceptional customer service
Conducting path down on the spot
Have an associate at entrance of the store
When a customer triggers the EAS alarm you can
Grab them and call mall security
Take their bag to check for any sensored item
Offer to check their bag for sensores
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