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2020-21 Call Center Survey

A cheerful and engaging call center environment with friendly representatives assisting diverse callers, showcasing effective communication and support.

2020-21 Call Center Satisfaction Survey

Your feedback is invaluable to us! This survey aims to gather insights from your recent experiences with the University of Wisconsin-River Falls Call Center. Your responses will help us enhance our services and better meet your needs.

Rate your satisfaction level.
Evaluate the knowledge and positivity of our representatives.
Share your preferred communication methods.

5 Questions1 MinutesCreated by HelpfulVoice732

Recalling your most recent conversation with the University of Wisconsin-River Falls Call Center, how satisified were you with the representative you spoke with?

Very Satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very Dissatisfied

Was the caller you spoke with knowledgeable and positive about UWRF?

Yes

Other

Please Specify:

Were the communications you received about your phone conversations accurate, meaningful and easy to understand?

Yes

How would you like to hear from us?

Phone Call

Text Message

E-Mail

Mail

No preference

To better serve our constituents in the future, can you please share why did or did not give at this time?

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