Cardinal Health Training
Cardinal Health Training Quiz
Test your knowledge about Cardinal Health and its operations with this engaging quiz. Perfect for employees looking to strengthen their understanding of customer interactions, employee roles, and distribution practices.
- 12 Multiple Choice Questions
- Instant Feedback on Your Answers
- Learn While You Play
A business partner who orders goods and services.
QIC
Pricing Analyst
Customer
FSR
A Cardinal Health employee who directly interacts with the Customer.
QIC
CSR
Service Manager
FSR
A Cardinal Health employee who supports regional/site-specific Customers. They’re a cross between CSRs and Sales Reps.
Sales Reps
CSR
FSR
QIC
A department in a Cardinal Health Distribution Center (DC) that ensures the DC picks and delivers products correctly.
Delivery Truck
Delivery Guys
QIC
CSR
QIC means?
Quick Inventory Center
Quality Inventory Control
A Cardinal Health employee who resolves Credit Hold issues that may prohibit the Customer from completing a sales order. They also resolve invoice issues and Customer disputes.
Credit and Collections Representative
Pricing Analyst
Sales Representative
Customer
indicates the Customer has identified Cardinal Health as their primary distributor of choice. That means when they need to order products they come to us first
Prime
Non Prime
ValueLink
Base
Customers operate on what is called a Stockless Distribution model. That means Cardinal Health acts as the Customer’s warehouse
Prime
Non Prime
ValueLink
Base
There is no strategic initiative for these accounts from a sales perspective. However, these Customers are an integral part of Cardinal Health’s foundation
Core
Government
Cordis
Access Closure
The main Customer entity
Sold to
Ship to
Bill to
Payer
The physical shipping address
Sold to
Ship to
Bill to
Payer
Shows all key transactions such as Sales Orders, Service Issues, Unfilled Tasks, Returns, Credits, and Rebills.
Interaction Record
CRM Inbox
Interaction History
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