Buffalo Grove Repair/Commissioning Process Quiz
Buffalo Grove Repair Process Quiz
Welcome to the Buffalo Grove Repair/Commissioning Process Quiz! This quiz is designed to test your knowledge of our processes and customer categories. Whether you're involved in repairs, commissioning, or customer service, this quiz will help you understand the essentials needed to effectively manage our operations.
- Learn about Select and Essential customers
- Understand the repair and commissioning processes
- Evaluate your knowledge on depot cutoff times and order management
Do Select customers have sparepools?
Yes
No
Do Essential customers have sparepools?
Yes
No
Select the Essential process below:
Created>Shipped>Received
Received>Shipped>Repaired
Received>Repaired>Shipped
Customer X has a Select contract, therefore all customers X's contracts are Select.
True
False
What is our depot cutoff time?
15:30
13:30
15:00
13:00
Which customer(s) are due on the day of order created (pre-cutoff time)?
LOWE'S
Walgreen's
Frito-Lay
UPS
DHL
Advance Auto
Target TC51
Target WT41
In regards to the complexity of commissioning; What is the difference between Advance and Standard commissioning?
An RMA can only have one serial number.
True
False
How well do you think you did?
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