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Genesis Partners LLC Caregiver Training Quizzes

~How to Protect Against Infection~

1 - When caring for a person with an infection, gloves should

Always be used

Be used if there is a chance you could be exposed body fluids

Never be worn

Only be worn if the person has a pressure ulcer

2 - Bio-hazardous waste is

Traditional household waste

Waste that comes from the person’s body

Not infectious

Safe to handle without gloves

3 - If you accidentally stab yourself with a used needle you should

Ignore it; it probably won’t be a problem

Take care of it after you are done with your work day

Immediately wash it out and report it to your supervisor

None of the above

4 - When it comes to infectious waste laundry

Is a potential carrier of infection

Is always free of infection

Only contains infection if there is visible bodily fluid

Only contains infection if the consumer is on antibiotics

5 - Masks, gowns and goggles should not be used when

Driving your car from one consumer’s house to the next

Cleaning up infectious waste

Treating a person with Tuberculosis

When bodily fluids may be splashed

~Importance of Nutrition~

1 - Which of the following is NOT true:

Poor nutrition and mal-nutrition can occur in many of the elderly

Some elderly are on fixed incomes and may try to cut corners when it comes to their nutrition

Most soups and canned vegetables are very low in sodium

Hydration is equally important as a good diet

2 - Some of the causes of poor nutrition include:

Side effects of medication

Poor dental health

A financial burden

All of the above

3 - As a homecare aide dealing with a diabetic, you should:

Always give them foods that are high in glucose

Do not give them the foods they love – they are bad for them

If you see lingering signs of depression, let it go and do not mention it, it will make them angrier and more depressed

Help them monitor their portion sizes of food

4 - Which statement is TRUE:

Poor nutrition can result in patients with dementia because they can forget to eat

Cauliflower and carrots make the blood sugar rise very quickly

Lunch meats and frozen dinners are very low processed foods

White flour in bread and white sugar are high in nutrition

5 - Which of the following is a modification you can help your consumer with:

Switch from skim to whole milk

Encourage salty snacks over baked chips

Switch from diet soda or water to regular soda

Try blending frozen fruits and yogurt for a smoothie

~Understanding Activities of Daily Living~

1 - A consumer who can perform all ADLs without modifications is usually

More independent

Less independent

ADLs have no impact on independence

None of the above

2 - Which of the following is not an ADL

Dressing

Driving

Bathing

Eating

3 - ADLs assess the consumer in

Physical and cognitive abilities

Emotional and financial state

Spiritual and family relationships

Abuse and neglect history

4 - A consumer who cannot perform an ADL task will result in

The consumer being forced to do the task until they can do it correctly

The caregiver performing all ADLs for the consumer

A modification of the task if possible

None of the above

5 - ADL stands for

Activities of Daily Living

Arthritis and Delirium Laboratory

Acute Daily Living

Abuse and Depression Lawyers

~Understanding Instrumental Activities of Daily Living~

1 - IADL stands for

Instrumental Activities of Daily Living

Independent Activities of Daily Living

Instrumental and Acute Daily Lessons

International Association for Distance Learning

2 - Which of the following is NOT considered an Instrumental Activities of Daily living

Making a budget

Managing medications

Preparing meals

Continence

3 - Who should be included when considering the consumers IADL assessment

Family

Close Friends

Caregiver

All of the Above

4 - If a consumer cannot prepare his own food

A modification should be explored

He will go hungry

He needs to be placed in a nursing home

All of the above

5 - Modifications to the telephone that can help with IADLs are

Finding a telephone with bigger buttons

Attaching an external light

A wired and wireless handset

All of the above

~Providing Care for Someone with Dementia~

1 - A caregiver working with a person with dementia:

Should maintain a rigid schedule

Should always make the person take a bath at the same time

Should always talk into the person’s ear because they are hard of hearing.

Needs to be flexible in their care

2 - Understanding the consumer’s personality prior to their dementia

Will help you determine if the consumer prefers sitting alone or socializing

Is not important because they no longer have a personality because of dementia

Should not be discussed with family members because of confidentiality.

Will determine what medications are likely to be helpful

3 - When communicating with a person with dementia

Only use words and talk in complete sentences

Never touch them

Use more than just words. Body language and touch can be reassuring and helpful.

You have to repeat everything at least twice.

4 - Validation therapy will require

That reality be stressed with the consumer

That the caregiver establishes that the consumer is not in charge.

You to share the consumers view of the world, even if it is not based on reality

None of the above

5 - A consumer with dementia needs a caregiver that is

Rigid

Demanding

Flexible

All the above

~Assisting People with Behavioral Issues~

1 - Behavioral health problems can surface from:

Dementia

Depression

Medications

All of the above

2 - Which of the following statements is NOT true:

If you are in an inappropriate situation, it is not alright to step away; you must deal with the situation there, no matter what it is.

If a patient begins hitting, you should walk away.

A homecare aide should never retaliate, no matter what the situation.

Dementia and depression can lead to verbal abuse.

3 - Which statement is true:

It is important to redirect and refocus a patient when they are exhibiting combative behavior.

If a patient has not been diagnosed with dementia, chances are very good that there will not be behavioral issues.

When giving a bath, it is best to push them a bit if you are in a hurry, otherwise they will be there all day.

Giving them simple tasks will eliminate all confusion.

4 - If your consumer insists on a hot dog for breakfast, what should you do?

Suggest a Wendy’s hamburger instead.

Keep arguing with them until you win and can feed them normal breakfast foods.

As long as their weight is pretty normal, give them the hot dog.

Do not give in and contact your supervisor immediately.

5 - If your consumer is combative during a bath, you should:

Stop the bath immediately and pull them out

Call your supervisor immediately

Try to make it more pleasant by calming them down

Quickly finish the bath and get them out

~Bathroom Blues~

1 - Tips for helping your consumer deal with incontinence include:

Always have a raised toilet seat

Have a routine to take them to the bathroom

Keep them hydrated throughout the day

None are correct

All are correct

2 - Which is NOT a sign of a Urinary Tract Infection?

A foul smell

A strong urge to urinate

Pain when urinating

An occasional a sore throat

Confusion

3 - A sign your consumer may give you showing they need to use the bathroom:

Tugging on clothes

Wandering

Touching the genital area

None of the above

All of the above

4 - Which statement is NOT true?

UTI stands for Urinary Tract Infusion

Men or more likely to get UTIs than women

UTIs are a result of dementia

All are true

None are true

5 - Which food is NOT considered high in fiber?

Blackberries

Prunes

Corn Flakes

Raspberries

Avocados

~Tools to Help Lift and Transfer Safely~

1 - Which statement is FALSE? When using a Hoyer Lift

See if your consumer can assist in any way

Ensure slings, hooks and chains are correctly sized

Even if your consumer is resistant, you should continue to lift them

Make sure the emergency release feature works

2 - Which is NOT a proper device to lift your consumer?

A flat board

A gait belt

A rope

A Hoyer lift

3 - Which statement is TRUE when using a gait belt?

First, always explain to your consumer what you are doing

Stand as close as possible to your consumer

Encourage your consumer to participate

All of these statements are true

4 - When using a flat board, which statement is FALSE?

Make sure you transfer between surfaces that are similar in height

Your consumer should always be on their toes when transferring

Make sure their hands or fingers are never under the board

Keep his or her feet flat on the floor

5 - To reduce chances of injury when transferring your consumer, you should

Make sure the feet are stable

Face the person to be lifted

Point your feet toward the person

All of the above

~Understanding HIPPA and Confidentiality~

1 - HIPAA stands for

Health Insurance Placement and Administration

Health Insurance Physician Annual Awards

Health Insurance Portability and Accountability Act

Health Information Pediatric Administration Act

2 - HIPAA laws are designed to protect the

Consumer

Caregiver

Agency

Family

3 - The family is

Always allowed to view the HIPAA file

Never allowed to view the HIPAA file

Only allowed to see the HIPAA file by court order

Allowed to see the file if designated by the consumer

4 - The HIPAA rules are enforced by the

Police

Consumer

Compliance officer

Family

5 - Caregivers who need to know information about the consumer are

Given unlimited access to the consumer’s files

Only given what is needed to assist in the care

Never given access to the consumer’s files

Must ask the family for permission to access the files

~Incident Reporting~

1 - Which incidents should you report as required by the Health Department?

Any complaints of your consumer being abused, whether it is confirmed or not

Death due to medication error

Any health department reportable disease

All of the above

2 - Which statement is NOT an incident that should be reported?

Any interruption of any service in the home that can compromise the safety of your consumer, such as utilities being shut off

If their dog or cat runs away

Any disruption of service due to disaster such as fire, storm, flood or other occurrence

Any type of consumer neglect

3 - Which statement is true when reporting incidents about yourself to your supervisor?

If you have an accidental exposure to infected material

If you injure yourself on the job

If you have an accident when transferring your client that results in a fall

All of the above

4 - Which statement is NOT an incident that should report about yourself?

A verbal confrontation with your consumer or consumer’s family members

Problems with your mailman or your family

Any accidents in the home or car while you are on duty

If the consumer accuses you of something you have not done

5 - If you aren’t sure if an incident is worthy of reporting, it is best that you:

Wait a day or two and see if things get better

Call your mom or another loved one to get their opinions

If it’s something like flu symptoms, give it a few days to see if it will be gone

When in doubt, report it

~Should I Change the Way I Provide Services During Covid~

1 - Which statement is false about ways to provide care during Covid19:

Try to limit conversation during personal care.

It is important to disinfect high traffic surfaces

Check epa.gov for more information.

You can mix 2 or more cleaning agents together to disinfect surfaces.

All statements are true.

2 - What are some examples of high traffic surfaces?

Door knobs

Shopping carts

Remote controls

Sink handles

All of the above

3 - PPE stands for:

Private Personal Equipment

Personal Protective Equipment

Personal Protective Engineering

Properly Protective Equipment

None of the above.

4 - True or False: Understanding and properly donning PPE is critical during COVID-19?

True

False

5 - Which statement is true:

Masks, Gloves and Eye Protection can help to protect both you and your consumer.

It is important to know how to use PPE properly.

COVID-19 can be spread through the air and on surfaces.

All statements are true.

None of the statements are true.

~Instructions for Chore Services~

1 - Chore services can be done with any client, anytime?

True

False

2 - We must do whatever chore the client asks us to do

True

False

3 - Pulled weeds can just be thrown in a pile on the sidewalk

True

False

4 -We can shovel snow if our client requests it

True

False

5 - When shoveling snow, we should throw it all in a pile in the walkway

True

False

~What Does Light Housekeeping Mean~

1 - What statement is False?

A dampened cloth on the end of a broom is a great way to remove cobwebs

If clients have a lot of knickknacks and pictures frame, it's important to lift each of them and dust them off carefully

You should always start at the bottom and work your way up when dusting

It's important to put things backwhere you found them when you are cleaning

2 - If the vacuum is not working very well, you should check to make sure the vacuum bag is not full

True

False

3 - It's not necessary to clean the base around

True

False

4 - Which statement is TRUE?

Cleaning out the inside of the microwave is an important part of cleaning the kitchen

You should never throw away moldy food in a client's refrigerator

After the dishes are done, it is not neccessary to clean out the sink and wring out the dishrags

The stove top and the inside of the fridge don't ever need to be cleaned

5 - Which statement is TRUE?

When vacuuming you don't need to pick up or move anything in your path - just vacuum around the clutter

You don't need to worry about moving rugs before mopping

You should always use the same rag to clean the kitchen that you just used to clean the toilet

Promptly cleaning up water after a client showers will help prevent falls

All of the abut statements are true

~10 Steps for Doing Laundry~

1 - Which statement is FALSE?

Clothing labeled Dry Clean Only is ok to put in the washer and dryer?

It does not matter what color items are when you wash them

The best way to do laundry is to put as many clothes as possible in the washer at one time.

All are false

2 - You should always make sure to separate out all red items and wash them together.

True

False

3 - Cotton underwear and bed sheets should be washed in hot water to remove body oil.

True

False

4 - Which statement is TRUE?

Clothing needs to be removed from the dryer promptly to prevent wrinkles

It's ok to leave clothes in the washer overnight

It's not necessary to check pockets of clothing before washing

None are true

5 - Which statement is TRUE?

You should cram as many clothes as will fit in the washer so you can get the job done more quickly

It's not necessary to read the directions on the laundry detergent so you know how much to use

You don't need to worry about pre-treating stains

Hang or fold each piece as it comes out of the dryer to prevent wrinkling

All of the above statements are true

~Shopping for Clients~

1 - Which statement is FALSE?

Seniors are often on a limited budget so it's important to be mindful of this when buying their groceries

You should always decide what your clients are going to eat and not bother them with asking what they want

Planning meals in advance and making a shopping list helps to keep the client aligned with his budget

It will probably take longer at the store if the client goes with you, so you will need to be patient and flexible

2 - Your client needs to be able to make their own decisions, handle all possible transactions, and be treated with respect

True

False

3 - You can always go shopping for any client, any time

True

False

4 - Which statement is true?

It's better to buy clients cheap junk food rather than healthful, nutritious foods

Reading nutrition labels will help you avoid buying your clients food with high sugar and/or sodium content

Meals for clients should always include high fat red meats and whole milk

Food that are high in fiber content, like nuts and beans, are not good for seniors

5 - Which statement is true?

It's ok to take a client's money without their permission to go shopping

If a client gives you cash to buy their groceries, you do not need to provide a receipt

The best way to pay for a client's groceries is to have the client order groceries for pick up or delivery ahead of time.

None are ture

If the client says it's ok, it is permissible for you to buy your own groceries with the client's money.

~Rules for Managing Medications~

1 - Which statement is False?

Using a day of the week pill box is a good way for clients to keep track of what medications they need to take

The client or a family member needs to dose the medications and fill the pill box

One of the most important tasks a caregiver can do for the client is to fill the pill box

Medication issues are one of the primary reasons that seniors have to move into assisted living facilities

2 - Caregivers are able to administer insulin shots to help their clients stay independent in their own homes

True

False

3 - Giving medications reminders means knowing what time a client is supposed to take their medication and what amount they should take, and then reminding them and watching them actually take the medication at that time

True

False

4 - Which statement is True?

Caregivers should always help their clients change their oxygen tanks and turn the dial to the correct quantity

As long as the medication is already dosed out, it's ok for a caregiver to put the medication in the client's mouth

Physical Therapy is not considered medication so it's ok for a caregiver to perform physical therapy on their clients

Caregivers are not allowed to check a client's blood pressure, but they can write down the results when the client checks it themselves.

5 - Which statement is True?

Caregivers can give clients medication only if the caregiver has taken a class on Assisting with Medications

Caregivers should always notify their supervisor if they notice unusual side effects or behaviors in their clients

If a client falls and cute themselves, it's helpful for the caregiver to clean the cut and bandage it up

Caregivers cannot do anything to help with emptying catheter or colostomy bags

All of the about statements are true

~Guidelines for Professional Boundaries~

1 - Which is False?

It is always good to tell your clients all your personal problems

Dirty Jokes are fine as long as the client laughs.

Hugging clients always makes them feel better

All are False

2 - It is fine to wear comfy clothing such as sweatpants and a hoodie to work

True

False

3 - We should always take any gift our client offers us

True

False

4 - It is totally fine to spend time with our clients outside of work

True

False

5 - Gossiping with our clients is good for building rapport with clients

True

False

~Tips for Client Centered Customer Service~

1 - When greeting the client, it is best to be friendly and genuine

True

False

2 - Being a good listener can help to identify the clients needs

True

False

3 - Open-ended questions will show the client that you care about their needs

True

False

4 - It is fine to not call the client by their names, they do not really care

True

False

5 - We do not need to thank our clients for anything. Afterall, we are doing them a service.

True

False

~Managing Conflict in Home Care~

1 - Conflict is mostly associated with raised voices, frustration and heated arguments which give someone a bad reputation at the workplace.

True

False

2 - Misunderstanding is one of the major causes of conflict in the workplace

True

False

3 - When senior staff bring their personal problems to work, it never results in aggression towards workers

True

False

4 - What can help you minimize conflict occurrence?

Time

Budget

Medical Resources

All of the above

5 - It is not important to notify the office right away if there is a conflict or an issue with a client

True

False

~Caregiver and Participant Rights~

1 - Which statement is False?

Clients have the right to considerate, respectful, and nondiscriminatory care

Clients do not have the right to privacy

Clients have the right to receive information about the rules involving thier care and conduct

Clients have the right to be involved in the planning, implementation, and review of their care plan

2 - Clients do not have to show respect to Home Helpers' personnel through language and actions

True

False

3 - Clients are not responsible for disclosing relevant information related to their care plan

True

False

4 - Clients are responsible for notifying the Home Helpers office in advance of any schedule changes

True

False

5 - Clients are responsible for the provision of soap, gloves, paper towels, and any other items necessary to keep the client and caregiver sanitary and safe.

True

False

~How to use the ClearCare App to Document Tasks and Services~

1 - ClearCare allows you to do the following, except?

Clocking in and out

Log your tasks

Request time off

View the client's address

2 - It is important to know what shift you are working when working with clients of all pay types.

True

False

3 - What if a client asks you to do yard work but it is not on the list of tasks to be completed?

Just do it and do not document it

Call the office to verify if the client is approved for that task

Tell the client to call a lawn service company

Just do it and make sure to document it in the general comments

4 - It is not important to have tasks marked and signatures of the caregiver AND the client at the end of the shift.

True

Flase

5 - When is it acceptable not to leave a general comment?

When you do tasks that are not on the list of tasks to be completed for the day

Never - You should always leave a general comment

When the shift went well and there are not issues or concerns to report

When you are in a hurry and do not have time

Congratulations! You have completed the Caregiver Training Quizzes! How would you like your name to appear on your certificate?

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