QUICK QUIZ ON CCM Chap 6 and 7
Quick Quiz on CCM Chapters 6 and 7
Test your knowledge on the critical aspects of Cabin Crew Management in this engaging quiz! This quiz covers important information from Chapters 6 and 7 of the CCM manual, ensuring you're up-to-date with procedures and protocols.
Key Features:
- 12 thought-provoking questions
- Multiple choice and checkbox formats
- Ideal for cabin crew training and assessment
You are a crew at Pre-Flight Briefing, and could not answer the CSM's first EP question, what do you think the CSM would do?
CSM will give me the answer and will ask me more EP questions on the flight to further assess my competency on EP.
CSM will ask me to look at the book and search for the answer. If I cannot find the answer, CSM will ask me more EP questions on the flight to assess my EP knowledge competency.
CSM will discuss the answer with me and ask me a second question. If I am not able to answer the second question, I could be offloaded and referred to crew performance manager.
CSM will discuss the answer with me and ask me a second question. If I am not able to answer the second question, CSM will ask me to search for the answer in the manual.
You are the CSM of the flight, to conduct the Pre-flight security search, what must you do to initiate the search.
Pick up the PA and inform the crew to carry out the security sweep.
Ensure that all the aircraft interior cleaners, maintenance crew and catering staff has left the aircraft. Pick up the PA and Inform the crew to start the security sweep.
Ensure that all the aircraft interior cleaners, maintenance crew and catering staff has left the aircraft. Deploy the door barrier strap. Pick up the PA and Inform the crew to start the security sweep.
Ensure that all the aircraft interior cleaners, maintenance crew and catering staff has left the aircraft. Deploy the door barrier strap. Pick up the PA and Inform the crew to start the security sweep. The ground staff must not enter the aircraft until the security sweep is completed.
During boarding, you see a mother with two infants. What is the procedure in handling such pax?
I will need to look for a volunteer to help the second infant for take off and landing. The infants will have to be secured with infant seatbelts.
I will need to look for a female volunteer pax seated near the mother to help the second infant secured for takeoff and landing. The infants will have to be secured with infant seatbelts.
The mother will hold and secure the first infant with infant seatbelt. The second infant must be seated on the next seat and be secured with a normal seatbelt.
One passenger can only bring one infant onboard, the second infant will need an accompanying passenger who is 18 years or older.
Before closing L1 Door for departure, CSM shall ensure that:
All overhead lockers are closed.
All overhead lockers are closed, or in the process of being closed
Required documentation is onboard;
All passengers have boarded
All passengers have boarded and seated
Lavatories are locked;
All Ground Staff have disembarked
Lavatories are unoccupied and locked;
Emergency Exit Briefing is completed
Duties relevant to specific needs passengers are completed
Permission to close L1 Door is given by the PIC
CSM will close the flight deck door before closing L1 Door
CSM to ensure the required flight documents are handed to ground staff prior to door close.
What are the steps to ensure (assume doors are disarmed) when you are at a port where the Ground Staffs are not trained to operate the aircraft doors?
Ground staff will give a thumbs-up signal.
Ground staff will knock the viewing window to signal the CSM to open the door.
CSM must seek permission from the PIC to open the door
CSM will open the door from the inside
CSM will give a thumbs up sign to ground staff before opening the door.
CSM must seek permission from the PIC to open the door
If the slide armed indicator light illuminates white, cabin crew must: 1. Stop the process of opening the door. 2. Re-lock the door. 3. Disarm the door. 4. Notify the PIC and CSM who will complete a report.
If the slide armed indicator light illuminates Amber, cabin crew must: 1. Stop the process of opening the door. 2. Re-lock the door. 3. Disarm the door. 4. Notify the PIC and CSM who will complete a report.
How often must you do checks on Flight Deck?
Cabin Crew shall contact the flight deck every 45 minutes. This can be done via interphone or physical visit to the flight deck. This is to maintain the well-being and alertness of the Flight Crew.
Cabin Crew shall contact the flight deck every 30 minutes. This can be done via interphone or physical visit to the flight deck. This is to maintain the well-being and alertness of the Flight Crew.
Cabin Crew shall contact the flight deck every 45 minutes. This should be done via interphone. This is to maintain the well-being and alertness of the Flight Crew.
Cabin Crew shall contact the flight deck every 30 minutes. This can be done by a physical visit to the flight deck. This is to maintain the well-being and alertness of the Flight Crew.
Passengers may embark, disembark, or remain on board during fueling, with or without an APU running provided the following requirements are observed. The Flight Crew and Cabin Crew’s responsibilities are to ensure the following:
Aircraft Steps and Aerobridges are in place.
The Seat Belts signs are OFF.
The No Smoking signs are ON.
The aircraft’s Emergency Lights are ARMED.
Advise CSM that refuelling is required during transit and remind them to make the appropriate PA announcement.
The CSM will check with Flight Crew if refueling is to take place and make the appropriate PA.
Cabin crew shall notify the flight deck or refuelling staff should any abnormalities occur I.e. The detection of fuel vapours.
Ensure that the aircraft lavatories are not occupied and locked during the refueling.
Cabin crew should ensure that the passengers only uses mobile phones in flight mode during the refueling.
THE FOLLOWING EXITS MUST BE AVAILABLE: • LEFT 1 • LEFT/RIGHT 2 (whichever is applicable and subject to where refuelling is being conducted and advised by the PIC.)
Cabin crew must ensure that they are positioned within the vicinity of their responsible exit at all times in case it is necessary to evacuate the aircraft.
In the event of an evacuation during refuelling, if a door deemed available is closed, the cabin crew will have to arm the slide and visually check for obstructions prior to door opening.
Emergency Exit Row Stowage Requirements All baggage and loose items must be securely stowed in the overhead locker or seat pocket for take-off and landing. However certain items may remain with the passenger. Following are guidelines for stowage requirements:
All baggage items, including hand bags, must be placed in the overhead locker for take-off and landing.
Laptops (oversized) must be placed in the overhead locker for take-off and landing and cannot be placed in the seat pocket.
Laptops (oversized) must be placed in the overhead locker for take-off and landing or be secured in the laptop bag on the empty aisle seat with the seat belt.
Money belts that are securely fastened around the passenger’s waist do not require stowage.
Money belts that are securely fastened around the passenger’s waist are required to be removed and stowed in the overhead bin.
Loose items of clothing such as jackets or jumpers not worn must be stowed in the overhead locker.
Reading materials such as books and newspapers do not require stowage as long as the passenger is reading or holding the items.
Reading material such as books and newspapers that are not being read or held must be placed in the seat pocket (depending on size) or in the overhead locker.
Small pillows or inflatable neck supports do not require stowage as long as they are behind the passenger’s head.
Small pillows or inflatable neck supports require stowage and cannto be used during takeoff and landing.d.
Should the passenger remove their shoes, the cabin crew should politely request them to put their shoes on for take-off and landing, however the passenger is not obliged to do so.
Should the passenger remove their shoes, the cabin crew should politely request them to put their shoes on for take-off and landing, and the passenger must comply with the crew's instruction.
Lumber supports do not require stowage as long as they are behind the passenger’s back.
Lumber supports must be stowed during takeoff and landing.back.
Items such as camera, etc., around the passenger’s neck must be placed in the seat pocket for take-off and landing.
Stowage of Musical Instruments Musical Instruments are divided into three categories. Small, Large and Extra Large Instruments. Which of the following statements are true?
Jetstar Asia (3K) only allows small instruments in the cabin.
Jetstar Asia (3K) only allows up to large instruments in the cabin.
Jetstar Asia (3K) allows all types of instruments in the cabin.
The allowable size instrument must be appropriately protected in a soft or hard shell case and can be stowed in the overhead locker.
Maximum weight of the musical instrument is 7Kg.
Maximum weight of the musical instrument is 10Kg
Maximum weight of the musical instrument is 15Kg
There is no limit to the carriage of small instruments onboard, provided they meet the above requirements and are stowed in the overhead locker.
A guitar is considered an allowable musical instrument to be carried in (3K) cabin as long as the combined weight of the guitar and the casing is below 7kg and be safely stowed in the overhead compartment.
A guitar is not an allowable musical instrument to be carried in ( 3K )cabin.
Infant Car Seat
Infant car seats can only be used by infants and children under 3 years of age, provided an extra seat is purchased.
Infant car seats can only be used by infants under 2 years of age, provided an extra seat is purchased.
The car seat should: • Be able to fit in the passenger seat; • Be installed according to the car seat’s manufacturer’s instructions; • Allow the seat in front to recline; • Not be located in an emergency exit row or immediately FWD or AFT of it; and • Placed in a window seat, so as not to obstruct the escape path in an emergency
Rear-facing car seat: • Allowed only if the seat in front can be reclined or if a family member or friend sits in the seat in front and not mind the inability to recline. • Not allowed for Australian Standard car seats as the top restraint points would be too far for the attachment strap to reach.
Any car seat that is not allowed or cannot be fitted shall be checked-in.
Any car seat that is not allowed or cannot be fitted shall be stowed in the overhead compartment.
Rear-facing car seat: • Allowed only if the seat in front can be reclined or if a family member or friend sits in the seat in front and not mind the inability to recline. • Not allowed for FAA Standard car seats as the top restraint points would be too far for the attachment strap to reach.
Australian designed car seats are not allowed on 3K flights.
Australian designed car seats are allowed on 3K flights.
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