Matching type

Supervision

For example, if the amount of time available to work is used as maximum opportunity, then the 8-hour day is actually 7 hours (assuming 1 hour for lunch and breaks). 100% productivity of available work time is 87% of total worked time.

Service supported

Turnaround time, phlebotomy, results re- porting, and sequential testing are all variables to consider when staffing the laboratory

Service levels

A full-service laboratory supporting an ER and/or intensive care units requires a different pattern than an outpatient laboratory or POL providing services Monday to Friday for one shift. S

Hours of operation

Moderately and highly complex tests, requires a different group of technical staff than a laboratory performing mostly routine testing on automated analyzers.

Test mix

Laboratories that support level 1 trauma centers, transplant programs, cardiovascular surgical programs, and clinics, to name a few, could have different minimum staffing requirements than a general acute-care suburban facility.

Productivity level

The need for supervising technologists in addition to technicians on off shifts, weekends, and holidays.

Matching type

Storming

Beginning to develop mutual trust and effective ways of working

Performing

Conflicts and tensions emerge when there are different working styles, differing expectations and different work ethics

Forming

When effective work patterns are producing the required results

Norming

When the group begins to discuss the task(s) and orientate towards a work plan

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