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Is Your Rehab Billing Being Sabotaged?

What percentage of your claims are getting rejected for data-entry errors?
<5%
6-15%
16-25%
I don't know
What percentage of your accounts receivable (A/R) is over 120 days?
1-10%
11-20%
21-30%
31-40%
How often does your staff/billing company work denials?
Monthly
Weekly
Daily
I don't know
If you have more than one provider, is your staff individually credentialed?
No
Yes
I don't know
N/A
My staff/billing company keeps up to date with all changes to insurance specific guidelines.
True
False
My staff runs authorization and referral tracking reports ___________.
Monthly
Bi-weekly
Weekly
I don't know
How often is your staff/billing company submitting claims?
Daily
Weekly
Monthly
I don't know
My staff/billing company are aware of which insurance companies we are in-network/out-of-network with.
True
False
My front desk staff collects all patient money at the time of service.
Never
Rarely
Often
Always
Does your staff enforce your cancel/no-show policy?
N/A- No policy in place
Sometimes
No
Yes
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