QUIZ
Engage with Our Knowledge Quiz!
Test your understanding of essential concepts with our fun and challenging quiz! Perfect for anyone looking to enhance their knowledge and skills, this quiz covers a range of topics and will provide you with informative insights.
- 11 exciting questions to answer
- Multiple choice format for easy engagement
- Immediate feedback on your answers
Proactive Outreach be used for other apps like Magneto2
True
False
Once you reset the arcade, the agents will lose the badges and the points would be set to?
500
1000
100
50
How many bar charts can be added in a custom dashboard by default?
5
6
7
The S3 links generated for the attachments can be set to expire within 10 seconds instead of 5 minutes
Attachment_expiry_redirect
Attachment_redirect_expiry
Redirect_attachment_expiry
The arcade points would not be calculated after the business hour
True
False
What is the feature code used to make the single-line text fields searchable?
Custom_fields_search
Singleline_fields_search
Search_custom_fields
When it comes to Bot sessions, even if user comes 5 times a day it will be counted as one session
True
False
For how many days do the old tweets be available under the social tab?
10 days
12 days
14 days
16 days
How does Round-Robin assign tickets?
Based on the agent names alphabetical order listed in the group
Based on the order in which the agents have been added in the group
Freddy self service has the following feature capability
Customer-facing AI + Agent-facing AI
Only Customer-facing AI
Only Agent-facing AI
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