Washtech Product Training - Internal 2018
Where should we start when introducing Washtech washers?
Economy Range
Premium Machines
Professional series
Why should we always discuss Professional machines?
These are the most popular range
There are more features and advantages in this range
We build a good foundation to up sell
We must always educate the Customer
We raise awareness
All of the above
Which glass washer is best suited to high volume bar?
Washtech GM
Washtech UL
Washtech XG
Which glass washers include a COLD rinse option to chill glasses for immediate use?
GM, GL,
XG, GE
All CORE models
All Premium Models
What is the cycle time on an XG?
60 seconds
2 minutes
40 seconds
Choose 6 correct differences between a UL and a UD?
Longer cycle times
Fully Insulated panels
Break tank & rinse booster pump
Self Cleaning
Larger body
Takes larger baskets
Suits 3 phase only
Mirror finished interior
Soft close door
Advanced filtration
Which of these is not a CORE model?
GL
UL
AL8
GM
XU
XP
Which machines include a break tank & rinse booster pump?
UD
M2
AL
GLV
ALL Premium machines
Some Premium machines
What is the benefit of low water consumption on the new CDe Conveyor Range
Less water = less noise
Allows for rapid draining
Save costs by using less energy to heat the water
Saves costs by using less chemicals
Provides many connection options
Water is very wet
Choose two reasons why you should NOT offer an XP?
Inconsistent Hot water supply
Low water pressure
If they already have 500mm baskets
They have an under counter machine
Which machine is NOT suited for a cafe?
XU
UD
GE
GLV
If a chain restaurant is replacing a 9 year old AL, what machine from the current Washtech range would be best suited to replace it?
The new AL because it is the latest version of the AL but with added functionality
The current M2 because the side adapters when removed allow the machine to fit the same 640mm bench gap as the old AL
The new XL because it offers the same power and simplistic design as the old AL
The M1 because it offers a more compact solution
How many models in the entire Washtech range?
9
21
35+
147
Which machines belong in the X series and the Economy range?
XG, XU, XV,
XM
XP, XL
All of the above
What OPTION is unique in the market to Washtech PREMIUM under counter machines?
RO compatible machines
Fully insulated panels
Black stainless steel finish
Assured final rinse
Self diagnostics for easy service
Soft close door
Stainless steel wash arms
Break tank and rinse booster pump
What determines the correct POT washer?
It fit's everything
It fits the most common largest item
It has the smallest footprint
It suits the customer's budget
It has a drop down door
It washes all pots
Which machine suits a VERY busy restaurant with some utensil washing?
AL
AL8
M2
PW1
Which areas are important to consider when designing a dishwashing space
Drop off zone
Loading zone
Pre rinse
Machine space
Unloading space
Drying
Stacking
Storage
All of the above
Available space
How many 260mm plates does a 500mm rack hold?
6
12
18
What is the best way to wash cutlery?
In a flat dish rack
In a cutlery container
Handles down in a cutlery container
Pre soaked
On Premium machines, how do you access USER settings?
Press all 3, up, down and start
Hold up & down buttons
Hold power & arrow down
What are the advantages of electronic displays?
Self diagnostic
Status indicator
User adjustable parameters
Looks great
Constant temp display
All of the above
At what capacity should a restaurant start considering a small rack conveyor rather than a pass through?
Around 300 covers per hour
Around 160 covers per hour
When their storage capacity exceeds the number of covers being washed
Around 80 covers per hour
When the number of utensils being washed outnumbers the number of glasses being washed
Which of these are available from Washtech to complete a new system?
Inlet bench
Set-down bench
Roller exit table
Pre rinse trough
Rack holder
All of the above
What are the standard sizes of a Washtech PRE RINSE TROUGH?
600, 1200
700 & 1100
Why is Washtech Australia's most requested washer?
Availability - always in stock
Constantly updating
Features - to suit every application
Price - great value for money
Best warranty - 5/2/1
Back up and support - By Moffat
Brand awareness - a well respected brand
All of the above
What is the most COMMON cause of streaky dishes?
Too much rinse aid
Too little detergent
Not pre rinsing
Water not hot enough
Rinse cycle too short
Faulty machine
When did washing dishes become an Olympic Sport?
After each & every Olympics
When rings of glass marks collided to form the Olympic logo
When one in 6 decided this should be accepted
As migrant farmers sought better pastures
Getting things done at Moffat IS an Olympic sport
All of the above
What are the common causes of poor wash results?
Failure to change wash water regularly
Insufficient detergent dose
Low quality chemicals
Failure to pre rinse
Cycle time too short
All of the above
Choose TWO reasons why dish washing is important?
Maintains Hygiene
Improves Presentation
We sell Washtech
Creates Income
Which machine has the shortest cycle times?
CD100
XG
AL
Which best explains electronic vs electro-mechanical
An attaractive digital display with full self diagnostic ability vs simple illuminated controls
A compact & informative display vs illuminated stainless switches
The remaining cycle time is displayed vs guessing when the cycle will finish
A large colour indicator shows at a glance the status of the machine vs listening to the machine
All of the above
Which machines don't have an up stand?
Economy
Professional
Premium
When are Premium utensil washers connected to hot water?
Only when there is no cold water available
If the hot water pressure is less than 100kpa
Subject to council approval
Never, it must be cold water
How many machines are in the 2018 utensil washer range?
9
3
4
Which Models are BEST suited to polish free washing?
Economy
Professional
Premium
All of the above
Which are essential for polish free washing?
Machine+RO System+Chemicals+Process
Machine+Ro System+Chemicals
Machine+RO system
Chemicals & RO System
Which of these are field convertible from 15amp to 3 phase?
All core models
Premium only
All pass through core models - except AL
Under counter Premium machines
What is essential to achieve "assured rinse"
Constant hot water
Break tank & rinse booster pump
High quality rinse aid
Spinning rinse arms
What are the benefits of "soft start?"
It is quiet
Prevents light weight items from tipping
Reduces muscle strain
Glassware is protected from water damage
What components must be cleaned every day?
Lower Wash & rinse arms
Horizontal Filters
Inside the machine
Upper wash & rinse arms
Curtains in the CD range
Wash tanks
All of the above
When offering SEED Certified, self condensing machines, always..
Choose CDe Conveyor washers
Choose Premium machines
Note that condensers are NOT for retrofit
Insist on a cold water connection
Factory fitted only
Insist on 3 phase power
Advise adequate ventilation
ALL of the above
How does the M2-C contribute to a better working environment?
Captures steam
Heats water
Cools and condenses exhaust air
It is quieter than Brian Garcia
What benefit is the M2-C from a cost perspective?
Captures steam
Heats water
Uses captured steam to pre-heat water
It is taller than Phil Swan
Which TWO of the following are MOST important for drying dishes?
Adequate Time
Good quality rinse aid
A proportional drying space
Heavy plates
Drying Table
A tea towel
INTERNALLY - which is the largest Pot Washer?
AL8
PW1
PW2
PW3
TW
Nick Hockaday
Why is SEED certification important on Washtech self condensing machines
It sounds important
It means they work
SEED is an Australian standard
SEED is a well respected standard of the performance of the condensing action of the coil
What is the ideal water flow rate for Washtech machines?
10lt /m
14lt /m
20lt /m
Which machines in the CORE range include a self condensing hood
XP, GM
M1C, M2C & ALC
All pass through models
All Premium machines
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