GROUP 2
Business Communication Quiz
Test your knowledge on effective communication in the workplace with our engaging quiz! This quiz consists of five questions that cover essential concepts of internal and external communication, business letter styles, and letter writing best practices.
- Understand different communication methods
- Learn about business letter formats
- Master the art of concise writing
Communication happens among employees in the workplace and can be within or among departments.
EXTERNAL COMMUNICATION
INTERNAL DOWNWARD COMMUNICATION
INTERNAL LATERAL COMMUNICATION
INTERNAL UPWARD COMMUNICATION
Three main styles of business letter
Block, Modified block, and Semi-block styles
Modified letter , semi block and block
Color block, semi block and block style
Semi modified block, block modified and block letters
Clearly state the purpose of the letter
Second paragraph
First paragraph
Third paragraph
Fourth paragraph
State the purpose of your formal letter in the first paragraph and don't veer from the subject. Keep the letter short and to the point
Use the right tone
Be concise
Proofread
Present your ideas properly
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