Update BOS SRD
BOS SRD Update Quiz
Test your knowledge on the BOS SRD Update with this engaging quiz! Whether you're familiar with account management, payment methods, or feature fun
Key features of this quiz:
- Multiple choice questions
- True or False questions
- Focused on business rules and processes
What shall provide the user with the ability to make corrections according to Business Rules and to select more than one toll trip/fee/penalty to be corrected in a single operation?
CBOS
WSDOT website
WFO
BOS
A correction may be made on a previously made correction of which of the following. Select all that apply.
Trip
Fee
Payment
Pass Sale
True or False. The CBOS shall provide an authorized user with the ability to reverse any correction.
True
False
True or False. An unregistered account may only be converted to a prepaid or Pay as you go account.
True
False
Upon a failed ACH payment, if there is no secondary payment method in place, there will be __ reattempts.
1
2
3
4
What ways can a customer report a pass lost or stolen? Select all that apply
Web
IVR
QFC or Fred Meyer
Mail
Telephone
WIC
True or False. The system will not track the creation and modification of notes along the user who created or modified it.
True
False
True or False. The merging of 2 accounts requires the authorization of only one account holder and may be done only by CSR.
True
False
What 2 account types is the Grace period can only be associated with?
Prepaid
Non-Revenue
Rental
Pay as you go
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