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Update BOS SRD

Create an informative and engaging illustration depicting a user interacting with a digital interface related to account management and payment systems for a transportation service, with visual elements like checkboxes and digital forms.

BOS SRD Update Quiz

Test your knowledge on the BOS SRD Update with this engaging quiz! Whether you're familiar with account management, payment methods, or feature functionalities, this quiz will challenge your understanding and refine your expertise.

Key features of this quiz:

  • Multiple choice questions
  • True or False questions
  • Focused on business rules and processes
15 Questions4 MinutesCreated by CorrectingStream125
What shall provide the user with the ability to make corrections according to Business Rules and to select more than one toll trip/fee/penalty to be corrected in a single operation?
CBOS
WSDOT website
WFO
BOS
A correction may be made on a previously made correction of which of the following. Select all that apply.
Trip
Fee
Payment
Pass Sale
True or False. The CBOS shall provide an authorized user with the ability to reverse any correction.
True
False
True or False. An unregistered account may only be converted to a prepaid or Pay as you go account.
True
False
What are the 3 types of autoreplenishment?
Money Order
Credit Card
Pay as you go
ACH for prepaid
Upon a failed ACH payment, if there is no secondary payment method in place, there will be __ reattempts.
1
2
3
4
LP plates may be _____ added, edited, removed in between Full LP List Uploads.
Automatically
Manually
What ways can a customer report a pass lost or stolen? Select all that apply
Web
IVR
QFC or Fred Meyer
Mail
Telephone
WIC
What is defined with a selectable subject (mandatory) and it's content?
Page
Transaction
Note
AFO
True or False. The system will not track the creation and modification of notes along the user who created or modified it.
True
False
True or False. The merging of 2 accounts requires the authorization of only one account holder and may be done only by CSR.
True
False
What 2 account types is the Grace period can only be associated with?
Prepaid
Non-Revenue
Rental
Pay as you go
Fill in the blank. The _____ will provide for detailed reporting of a Discount program.
BOS
CBOS
 
What refers to any payment made on the account other than auto replenishment or a lockbox payment
Manual
Automatic
True or False. A reject code will be given to any trip that is rejected for certification by the TEO.
True
False
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