Data Centre Talent Shortage Survey

Data Centre sector continues to report a pressing global skills shortage. However, data to identify what skills are lacking, why labour is in short supply and what impact this is having on organisations within the sector is scant.

It is known that the sector has a shortage of data centre specific skills driven by rapid technological development, a labour shortage as qualified people are drawn away by more well-known sectors, and a diversity problem in that our labour pool is limited and without a dedicated pipeline. However, we have little robust evidence to devise informed responses to these issues.

This survey aims to gather key data to inform interventions that are targeted and effective.

Participation in the survey is anonymous and all identifying material will be removed before publication.

Consolidated results and research output will be made available to education institutions, industry associations and industry partners. This is not a commercial activity.

Questions can be directed to Dr Theresa Simpkin, Higher and Further Education Principal, CNet Training - tsimpkin@cnet-training.com.

Your participation is voluntary, anonymous (if required) and much appreciated.

I agree to providing information regarding skills and labour shortages experienced. I understand I can withdraw at any time. I understand that data will be anonymised.

Yes

No. Please exit the survey.

Within which region do you work? Please state.

Self (please identify your role in the data centre sector).

My organisation/facility/department/self has experience of skills and/or labour shortages with the data centre sector.

Yes

No.

We'd love to know how you're avoiding problems with accessing people with the required skills to meet demand! Please identify.

Which roles are currently difficult to fill? Please identify the role for which most shortages exist.

	Role most in shortage
Role Title
Personal skills in shortage (e.g. Communication skills)
Technical skills in shortage
Qualifications or certifications in shortage (i.e. Formal education, licence to practice)
Other essential skills/capabilities in shortage (if any)

You can upload exemplar role/job descriptions here if you wish (you can add multiple files).

Drop your files here or click to select

	Role Two	Role Three
Role Title
Personal skills in shortage (e.g. communication)
Technical skills in shortage
Qualifications in shortage (i.e. Formal certifications or education)
Other essential skills/capabilities in shortage (if any)

You can upload exemplar role/job descriptions here if you wish (you can add multiple files).

Drop your files here or click to select

On average, how long does it take to fill data centre vacancies?

Less than one month

One to three months

Four to six months

Over six months

Do the identified skills/labour shortages impact on your business operation? Choose and rate all those that apply.

	One star is no impact, two is low impact, three is moderate impact, four is serious impact, five is severe impact.
Limits profitability
Increased workload on others
Impediment to innovation
Limits diversity and inclusion
Negatively impacts business critical activities
Adds risk to business operations (e.g. Risk of outages, human error)
Capacity to implement beneficial projects is diminished

Please identify any other impacts on your business operation experienced due to skills/labour shortages.

If subcontractors are engaged, is the same rigour of recruitment applied to subcontractors as for employees (e.g. Reference and/or qualifications checking)?

Yes

Not applicable

In general, are there other technical skills/competencies are in shortage in the data centre sector that you know of? Please identify.

In general, are there other personal skills/competencies are in shortage in the data centre sector that you know of? Please identify.

In your experience, are there other roles that are difficult to fill in the data centre sector? Please identify all that you know of.

With which other stakeholders do you or your organisation actively engage to help diminish the skills/labour shortage in the sector? Choose all that apply.

We actively work with other data centres

We actively work with our vendors

We actively work with industry associations

We actively work with educators (training providers, schools, vocational education, universities)

We actively work with government bodies

Other

Please Specify:

Do you and/or your organisation implement risk management for people or human activity in particular?

Yes

Don't know

Please make any other comments you think are important to raise in regard to your experience of the skills/capability/labour shortages in the data centre sector.

I would be happy to be contacted to add more detail to the research. Please provide your name and contact details below. This information will remain confidential and will not be included in the survey data.

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