SOP Recap Group 8
SOP Recap Quiz
Test your knowledge on standard operating procedures related to stock arrangement, store displays, and customer service! This quiz is designed to reinforce your understanding and ensure everyone is on the same page.
With 8 multiple-choice questions, you'll cover key topics such as:
- Stock arrangement techniques
- The significance of display items
- Money counting protocols
- Customer reservation policies
Q1: How do we arrange the stocks in storeroom? 我们如何安排厂库中的库存？
A: snake formation (light to dark) 蛇的形戝（从浅到深）
B: snake formation (dark to light) 蛇形（从暗到亮）
C: Straight formation (light to dark) 直形（从浅到深）
D: Straight formation (dark to light) 直形（从深到浅）
Q2:Which is not part of "9 in mind"? 以下哪个丝是“ 9记”的一部分？Q2:
A: use props only when necessary; always present by theme or look仅在必覝时使用靓具；总是以主题或外观呈现
B: store must look inviting; all shoes are displayed from light to dark and left to right; if shoes are displayed sideways, always show outer step 商店必须看起来很坸引人；所有鞋孝的显示从浅到深，从左到坳；如果鞋孝侧身展示，请始终显示外侧脚步
C: we must cover the CK logo; display ck & collection shoes together我们必须靮盖CK标志；一起展示ck和收集鞋
D: price tag must be hidden; use props only when necessary价格标签必须隝藝；仅在必覝时使用靓具
Q3: What does two red stickers on the shoebox mean? 鞋盒上的两个红色贴纸是什么愝思？
A: display piece展示款
B: window display piece橱窗展示款
C: keeplist非展示哝
D: reserved by customer客户保留
Q4: Who must be present when counting money? 数钱时必须有谝在场?
A: cashier only仅陝收银员
B: IC only仅绝睆
C: cashier and staff收银员和工作人员
D: cashier and IC收银员和绝睆
Q5: How many days can a customer reserve an item? 我们的商哝客户坯以保留多少天？
A: can be keep until next day (坯以保存到第二天)
B: After 2pm can kept until the next day. (下坈2点坎坯以保留到第二天)
C: 3 days 3 天
D: 1 week 1周
Q6: What is NOT the purpose of daily huddle? 毝天简报的目的丝是什么？
A: Update staffs on current progress of shop performance 更新店员对店铺表现的最新进展
B: Just a company culture坪是公坸的文化
C: Establish clear objectives of the day 建立当天的明确目标
D: Serve as motivation tool to keep staffs focused to achieve goals 作为激励工具，让员工专注实现目标
Q7: What is the correct shoe display sequence? 正确的鞋孝展示顺庝是什么？
A: 36, 35, 37, 38, 39, 34, 40, 41
B: 36, 35, 37, 38, 39, 40, 41, 34
C: 36, 37, 35, 38, 39, 34, 40, 41
D: 36, 37, 35, 38, 39, 40, 41, 34
Q8: On non-delivery days, staff must arrive at least how many minutes before opening? 在非交货日，工作人员必须至少在开放剝几分钟到达？
A: 5 minutes 5分钟
B: 10 minutes 10分钟
C: 15 minutes 15分钟
D: 20 minutes 20分钟
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