Email Etiquette Quiz
Email Etiquette Quiz
Test your knowledge on the dos and don'ts of email communication with our engaging quiz! Whether you’re a professional looking to refine your skills or someone eager to learn about effective email practices, this quiz has something for you.
- Multiple choice and checkbox questions
- Assess your email etiquette awareness
- Understand effective communication strategies
1) Using all caps make it seem as if you are _____________
Laughing
Talking politely
Shouting
None of the above
2) It is important to hit 'reply all'.
Yes
No
3) In situation that needs explanation or negotiation, there is nothing like a face-to-face meeting.
Yes
No
4) Emoticons are best used
In job emails
In marketing emails
In inter office emails
In none of the preceding; they are unprofessionals
5) A postscript or P.S. Can add ____ to your email
A warm and personal touch
A reminder of the call to action
A special offer
None of the above
All of the above
6) A good way to proofread your message is
Slowly read it aloud
Rely on spell checker alone
Hit send and get on with your work
Read it quickly once it is over
7) An effective email puts all the information into one long paragraph.
True
False
8) If you would like your reader to take action, be sure to be subtle about it.
True
False
9) It often takes more time to write a concise short email than a longer one because
You must cut out unnecessary words
You must get right to the point
You need spend time proofreading
All of the preceding
10) No matter who they are, your readers want to know
What's in it for me?
How much you earn
The latest office gossip
When the next staff meeting will be
11) Research shows that long, detailed subject lines are the most effective.
True
False
12) Before hitting "Send," it is a good idea to
Take a break
Consider how you would feel if you got the mail
Start over
Add a CC
13) ______ impacts whether a reader will respond to an email or not.
Etiquette
Brevity or briefness
Grammar
All of the preceding
14) Asking a colleague to read over your work is one option for
Proofreading success
Embarassment
Promotion
Cutting down on spam
15) If you must say "no" to a request, try to add ___ in your response
A joke
An inspirational quote
An alternative way to help
Details on your busy schdule
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