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Chapters 1-4

Which is NOT an area the helper needs to be comfortable with in order to communicate?

Affective

Cognitive

Empathy

Behavioral

What is Empathy?

The first stage in the helping process is strategy planning, implementation, and evaluation

True

False

The second dimension of the counseling method involves

Planning and Evaluating

Communication Skills

Mutual Acceptance to the Plan

Identification of Problems

What are the characteristics of an effective helper..Select all that apply

Self-Awareness

Gender and Cultural Awareness

Honesty

Congruence

Creativity Skills

Studies show that 2/3 of communication is transmitted nonverbally

True

False

Which are verbal responses..Select all that apply

Paraphrasing

Honesty

Reflecting

Using Questions

Clarifying

Which term describes the first one or two helping meetings

Intervention

Evaluation

Interview

Assistance

Initial contact, duration, applications and forms are conditions that effect the relationship stage

True

False

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