What's your sales approach?

Create an image of a professional salesperson engaging with a customer in a cozy office setting, with moving boxes in the background, portraying collaboration and understanding.

Discover Your Sales Approach

Are you ready to explore your unique sales approach? This quiz designed for movers and those in sales will help you understand how you connect with customers and make effective sales. It consists of 7 insightful questions that aim to identify your style and tactics.

Learn more about your strengths in sales.
Identify areas for improvement.
Tailor your approach to connect better with customers.

7 Questions2 MinutesCreated by EngagingMovement45

When discussing boxes and supplies with a customer, you are most likely to:

Educate the customer based on what they are moving and what supplies are specifically beneficial to them.

Highlighting the difference’s between our supplies and other moving companies supplies.

Discuss the specific benefits of Two Men and A Truck supplies and let our product’s fact’s convince the customer they need it.

Discuss what you specifically like about the supplies.

Listen to the customer and figure out a specific problem that can be solved by selling a supply to that customer.

When collecting customer’s basic information, you are most likely to:

Explain to the customer the relation of the information we are collecting to how it dictates the differences in estimates and the importance of accuracy.

Allow the customer to provide the pacing to the call, and if the customer discusses things not related to the move, we indulge but guide the customer back to the process.

Provide the customer a quick synopsis of the information we need to collect and then personally guide the customer through that information.

Listen to the customer and when a specific pain point comes up we discuss with the customer the relevancy of that question to building the information.

Discuss the differences between the Two Men and A Truck process compared to standard moving practices when it comes to collecting basic info.

When collecting estimate notes for a customer's profile, you are most likely to:

List out general obstacles that occur the most and provide the customer a reason why it is important to know about theses during the estimating process.

Use examples from the location that you currently live in to showcase typical obstacles that movers may need to know about.

Discuss the locations with the customer, upon finding out that there are some obstacles, we provide the customer with Two Men and A Truck process’ that will allow us to complete that move for them reasonably quick.

Discuss the move locations and upon hearing a pain point or obstacle we provide the customer a reason why our movers will be able to handle this job.

Discuss with the customer the typical things the Two Men and A Truck would do compared to the rest of the moving industry and why we will be able to take care of the move for them.

When collecting inventory from the customer, you are most likely to:

Listen for specific items and educate the customer on reason why the move may go longer or why certain items will require certain levels of care to move it safely. Your goal is to educate.

Discuss items that my peak your interest that are not standard while being sure to relate to the customer. Your goal is to make the inventory process painless.

Discuss with the customer the specific practices that Two Men and A Truck will do to take care of certain items that are discussed. Your goal is to comfort the customer and let them know we can take care of it.

Wait until the customer provides an actionable problem that a certain process Two Men and A Truck does, that would elevate the issue. Your goal is to solve any pain points the customer has from previous experiences.

Discuss that main differences between Two Men and A Truck and other companies when it comes to handling specific items.

When building up value during the call, you are most likely to:

Bring up specific FBA’s that make Two Men and A Truck stand out from the rest of the moving industry.

Relate the reasons why this would make the move easier for the customer by relying on personal experience to draw that parallel of understanding.

Discuss the specific FBA’s that relate to the customers move to educate them on what we are going to do for them.

Discuss all the FBA’s so that the customer is aware of all the value that comes along with a Two Men and A Truck move.

Rely on the customer to bring up specific concerns and then tackle them using FBA’s to ease the customer’s concern

When closing the sale, you are most likely to:

Recommend getting the move on the schedule due to urgency of saving a spot since we are a first come first serve basis.

Attempt a low pressure close that is based on conversation you and the customer had to secure that sale.

Provide the customer a couple options and let the customer dictate what would work best for them.

Use a pain point discussed during the call as a reason to get this move secured on the schedule.

Use the Credit card and deposit policy to show that Two Men and A Truck is different from other moving companies due to a policy for booking that is low risk to the customer to secure the date.

When ending the call with the customer who did not book, you are most likely to:

Notify the customer of how many spots are available on the day the customer is looking to move and set an assumptive follow up with the customer to answer any further questions they may have arise while they make a decision to book or not.

Discuss that it has been a pleasure working with the customer to get the information built up and set an assumptive follow up under the impression that moving is a stressful time so you will reach out to see how we can further assist.

Discuss the urgency of reaching back out as soon as the customer has made a decision to make sure we have the availability open, then set an assumptive follow up under the idea that when spots start filling up we will reach back out to the customer.

Listen for a specific issue that is causing the customer not to book the move and set up an assumptive follow up to discuss that in more specificity.

Educate the customer on typical things to look for when comparing estimates from other companies to Two Men and A Truck and set an assumptive follow up based on answering questions that may arise from the customer getting other quotes.

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