Comptia A+ Practice Test #3
Comptia A+ Practice Test #3
Prepare yourself for the Comptia A+ certification with our comprehensive quiz! This quiz contains 100 questions designed to test your knowledge on various IT-related topics including hardware, networking, and security.
- Multiple-choice questions
- Test your understanding of IT fundamentals
- Get immediate feedback on your answers
A user purchased a processor to upgrade a computer. After the installation, the computer no longer boots, but everything appears to be installed correctly. Which of the following should the user have done prior to installing the new processor? (Choose two.)
A. Run a Windows Update
B. Verify the power requirements of the new CPU
C. Purchase a high-efficiency cooling system
D. Disable Secure Boot
E. Check for BIOS updates
F. Reinstall the operating system
A technician receives a laptop from an end user who reports that some aspects of the image are left behind when applications are closed and persist until reboot. The technician also notices black dots throughout the screen. The technician recalibrates the display settings and updates the drivers for the display adapter, but the issue persists. Which of the following is the laptop MOST likely experiencing? (Choose two.)
A. Artifacts
B. Distorted geometry
C. VGA degradation
D. Burn in
E. Dead pixels
F. Distorted image
A customer’s workstation will not boot. A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive has failed. The system was set up for performance. Once repaired, the customer requests redundancy be built into the system and an increase in performance. Which of the following describes how the technician should set up the new RAID configuration?
A. RAID 1 configuration that will utilize new SSD
B. RAID 5 configuration that will allow the loss of a hard drive without failure
C. RAID 6 configuration that will allow the loss of two hard drives without failure
D. RAID 10 configuration utilizing new HDD
Which of the following is the minimum category cable that supports 1000Mbps speed?
A. Cat 3
B. Cat 5e
C. Cat 6
D. Cat 6e
Which of the following is considered a connectionless protocol?
A. UDP
B. TCP
C. Telnet
D. DNS
Joe, a user, needs to have a notebook connected to a monitor, a mouse, and a keyboard when he is working at his desk. His notebook is not business class, yet is meets company policy for personal computers. Which of the following should a technician install for Joe?
A. Port forwarding device
B. Docking station
C. KVM switch
D. USB hub
A user needs access to a shared mailbox inside the mobile mail application through the company’s cloud-based email service. Which of the following protocols is required to make this possible?
A. IMAP
B. S/MIME
C. SMTP
D. SNMP
A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network. Which of the following should the company place within its network to BEST protect its users?
A. IDS server
B. DNS server
C. Proxy server
D. Syslog server
Which of the following cloud models would MOST likely be described as a service in which the customer has no responsibility for application patching?
A. IaaS
B. SaaS
C. Private cloud
D. PaaS
Which of the following cloud-based services gives customers the ability to scale resources as needed?
A. Resource pooling
B. Rapid elasticity
C. Measured service
D. Hybrid cloud
A technician is troubleshooting a networking issue for a client. After running ipconfig/all the technician discovers the IP address assigned to the computer is 169.254.100.58. Which of the following network configurations does this describe?
A. APIPA
B. DNS
C. DHCP
D. NAT
A company wants to use thin clients to run all the common business applications it uses. The users need to share files and have a common email domain. Which of the following cloud concepts should a technician recommend?
A. PaaS
B. IaaS
C. MaaS
D. Saas
A small office in a remote area is considering a new ISP. Which of the following broadband types is based on the distance to the nearest central office?
A. Satellite
B. Fiber
C. Cable
D. DSL
A technician is building a Windows server to meet the specific needs of a user. The user needs to house a replica of a very large SQL database to be able to query the database locally. Which of the following drive configurations would BEST meet the requirements while providing the maximum amount of BD663BA4DCC6C24D0ADDFDC59A530F15 performance and storage?
A. OS disk: 128GB M2 Data disk: 4TB 7200rpm HDD
B. OS disk: 256GB 5400rpm HDD Data disk: 1TB 5400rpm HDD
C. OS disk: 512GB 15000rpm HDD Data disk: 64GB M2
D. OS disk: 1TB 7200rpm HDD Data disk: 128GB 10000rpm HDD
A technician is setting up a workstation for a new user. The computer’s OS has most features disabled. The computer has graphics, network, and human input devices configured. When a user logs onto the computer, it loads a virtual desktop with all the necessary programs. Which of the following BEST describes this type of workstation?
A. Locked kiosk
B. Virtual machine
C. Thin client
D. Hypervisor
Which of the following must a technician configure to access the console of multiple servers physically by using one keyboard, mouse, and monitor?
A. Virtual management console
B. Remote desktop protocol
C. Portable crash cart
D. Rack-mounted IP KVM
After replacing a failed mother board in a user’s computer, the technician receives a report that the computer is behaving erratically. The user states the computer shuts down randomly throughout the day and freezes frequently. The technician performs a memory diagnostic, and it reports no issues. Which of the following should the technician check NEXT in troubleshooting this issue?
A. Reseat the memory and reset the BIOS to default settings
B. Add heat sinks to each installed memory module
C. Enable overclocking functionality in the BIOS
D. Ensure all case fans are plugged in and working
When configuring a VM, which of the following devices MOST likely needs to be configured to allow the VM access to other client VMs on the same host?
A. Virtual switch
B. Host
C. Hypervisor
D. Workstation NIC
A technician is setting up a server to provide access to the LAN and Internet. Which of the following server roles would accomplish this task? (Choose three.)
A. File server
B. Print server
C. Web server
D. DNS server
E. DHCP server
F. SQL server
G. Email server
H. Proxy server
A technician is building a SOHO server that will be used to run a business-critical application for a small business. Which of the following RAM types should the technician install?
A. Error correcting
B. Triple channel
C. Unbuffered memory
D. Non-parity
A user is accessing webmail and needs to encrypt the contents of the email message and attachments prior to sending. BD663BA4DCC6C24D0ADDFDC59A530F15 Which of the following should be configured to accomplish this task?
A. S/MIME settings
B. VPN settings
C. TLS settings
D. SSL settings
A user is participating in a weight-loss challenge and needs to keep track of fitness activities, locations, distances, and calories burned during a specific time period. The user wants to be able to listen to music while participating in the challenge. Which of the following would the user MOST likely need to purchase to meet these requirements?
A. Smartphone
B. Fitness application
C. AR headset
D. Fitness tracker
A user reports being unable to print to a network-based all-in-one printer. The issue consistently appears after power outages. Which of the following should a technician perform to resolve the issue?
A. Run Windows Update on the user’s machine
B. Disable the firewall on the user’s machine
C. Set a static IP address on the printer
D. Reinstall the printer with vendor-provided drivers
A technician is troubleshooting an issue with a printer that is directly attached to a user’s workstation. The printer is powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier in the day. Which of the following should the technician do NEXT to determine the cause of the issue?
A. Order a new printer for the user and decommission the current printer
B. Update the printer drivers in the workstation’s OS
C. Physically examine the workstation and printer for any obvious issues
D. Reseat all the printer cables and restart the user’s workstation
A company is concerned about the security of sensitive data on a laptop a user frequently takes off-site. Which of the following enables hardware encryption to secure user data?
A. BIOS password
B. Hibernation mode
C. Trusted Platform Module
D. Screen-saver lock
Which of the following has a P4 connector to provide a 12V output?
A. EIDE port
B. 24-pin adapter
C. SCSI cable
D. eSATA cable
A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Choose two.)
A. USB-C
B. IDE
C. SATA
D. USB-A
E. Molex
F. Lightning
After a new laser printer was installed, users began reporting issues. Duplicate copies of print jobs were not delivering fully separated copies; instead, similar pages were being stacked. Which of the following settings MOST likely needed to be checked to correct this issue?
A. Collation
B. Duplexing
C. Orientation
D. Quality
Which of the following network servers would be MOST useful in translating a URL into an IP address?
A. Print server
B. DNS server
C. Mail server
D. DHCP server
E. Web server
After restoring a laptop to factory settings, a client can no longer use the touchpad on it. A technician verifies the system state was fully restored from the most recent, fully working backup. Which of the following should the technician check for NEXT using the fewest number of steps?
A. System Restore
B. Installed USB mouse
C. Updated drivers
D. Function key toggle
Ann, a user, reports the 20GB hard drive on her VM is full. She frequently has to delete files so the machine is usable again. Ann would like access to a machine with a larger hard drive. Aside from the drive being too small, the machine works perfectly for Ann. A technician checks the virtual host and sees it has about 400GB of available disk space. Which of the following should the technician do to resolve the problem quickly?
A. Go into the hypervisor and increase the size of the hard drive.
B. Spin up a new VM for Ann with a larger hard drive.
C. Move the VM to another virtual host with more resources.
D. Upgrade the hard drive in the virtual host machine.
A technician is using PXE to upgrade the OS in a lab that has new and old computers. The new devices can obtain a DHCP address but fail to locate the PXE server. The old computers can locate the PXE server and upgrade the OS as required. Which of the following is MOST likely preventing the new computers from booting to PXE?
A. LoJack security
B. BIOS password
C. Drive encryption
D. Secure Boot
Which of the following ports do Apple iOS devices use for charging and data transfer?
A. Qi wireless
B. Lightning
C. USB-C
D. Thunderbolt
A CAD PC is running, but it has fault lights that are illuminated. The PC has four disk drives in the drive enclosure. One disk drive has a solid fault light, and another has a flashing fault light. The remaining two disk drives are green. The user was told the drives are hot pluggable. Which of the following should a technician do FIRST to resolve the issue?
A. Remove the drive with the solid fault light and order a replacement drive.
B. Reseat both of the error drives and reboot the PC.
C. Verify hardware RAID state and configuration.
D. Simultaneously replace both drives with the fault lights.
An end user’s laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?
A. Check the keyboard layout in Settings.
B. Check the touch-pad settings.
C. Check the power management settings.
D. Check that the function key is not stuck
A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Choose two.)
A. Network interface card
B. Secure boot
C. Single-core CPU
D. CPU virtualization support
E. Additional RAM
F. Hyperthreading
Which of the following connectors would MOST likely be found on an RG-6 cable?
A. Molex
B. DB9
C. BNC
D. RJ45
A technician is configuring a new desktop and wants to implement full disk encryption. When attempting this task, the technician gets an error stating the device cannot be encrypted. Which of the following does the technician need to enable so the drive can be encrypted?
A. BIOS
B. TPM
C. EFS
D. UEFI
Which of the following interfaces uses DB9 and DB25 connectors?
A. RS-232
B. USB-C
C. eSATA
D. USB
A customer purchased a device that can perform routing tasks, firewall tasks, deep packet inspection, and antivirus scanning. Which of the following devices did the customer purchase?
A. Proxy server
B. DHCP server
C. UTM appliance
D. IPS appliance
E. IDS appliance
A technician is selecting a long VGA cable to run through the walls and ceiling to a projector. Which of the following cable features will help minimize interference with the video signal?
A. Ferrite core
B. Copper conductors
C. Plenum
D. Fiber
A developer downloaded and installed a new VM on a hypervisor to test a piece of software following the release of an OS patch. After installing the VM, the developer is unable to download updates from the vendor. Which of the following should the developer check?
A. The hypervisor’s security configurations
B. The organization’s security policies
C. The guest OS network settings
D. The resource requirements
A customer purchased a new laptop and wants to upgrade its storage space. The customer is having difficulty identifying the hard drive in the unit. There does not appear to be a place for a 2.5in drive, but something similar in size to a stick of RAM is screwed in parallel to the motherboard. Which of the following drives does the customer need to purchase to upgrade the storage?
A. 3.5in drive
B. 5400rpm drive
C. RAID drive
D. M.2 drive
A company requires an internal network device that can assign network addresses and configure the next hop for network hosts. Which of the following network protocols must this device provide?
A. DNS
B. SMTP
C. DHCP
D. SNMP
An office worker requests dual-screen capability with a laptop. Which of the following peripherals is required to fulfill this request?
A. Docking station
B. HD webcam
C. KVM switch
D. USB hub
A user is unable to print to a printer on the network. When a technician runs the ping command, the technician receives a response. However, the hostname is not correct when the technician runs the nslookup command. Which of the following BEST describes the issue the technician is seeing?
A. A missing subnet mask
B. An IP address conflict
C. An incorrect default gateway
D. A DHCP timeout
Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing?
A. Spooler
B. Draft
C. Duplex
D. Collate
A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user’s laptop is permitted to connect to the headquarters wireless network, the technician should confirm:
A. If airplane mode is turned off.
B. If the laptop has an APIPA address
C. If a check for IP conflicts is complete
D. If proxy server settings are disabled.
A user purchased a new laptop that has a built-in display, VGA connector, and DisplayPort connector. When working at the office, the user only wants an extended desktop to display on two external analog monitors. Which of the following is required?
A. A VGA to HDMI converter
B. A male-female VGA extension cable
C. A DisplayPort to VGA adapter
D. A powered VGA splitter box
A developer reports a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem?
A. Reapply thermal paste.
B. Reseat the video card.
C. Update the BIOS firmware.
D. Decrease the number of memory modules.
A technician receives a call from a user who dropped a laptop and cracked the screen. The user needs it replaced quickly. The technician has to ensure the correct stock parts are in the storeroom. Which of the following components would the technician MOST likely need to repair the user’s laptop? (Choose two.)
A. Webcam
B. Microphone
C. Video adapter
D. Bezel
E. Speaker
F. LCD
While troubleshooting a magnetic hard drive, a technician hears a loud clicking noise, identifies S.M.A.R.T. errors, and notices the operating system will not load. Which of the following is MOST likely the issue?
A. The cooling fans are faulty, causing overheating
B. The read/write head is failing.
C. The CPU is overclocked.
D. There are mismatched memory modules.
A technician needs to build a cloud solution with the following parameters: Predictable cost Easy expansion of resources Ability to control every aspect of the environment Which of the following would be the BEST solution for the technician to implement?
A. Hardware as a service
B. Platform as a service
C. Software as a service
D. Hybrid cloud
A technician needs to select and install network cabling in an office ceiling. The technician was told the space above the ceiling is part of the air conditioning return system. Which of the following cable features is MOST likely to be a safety requirement?
A. Plenum insulation
B. Category number
C. Transmission limitations
D. Shielded twisted pair
A network administrator is deploying virtualization software to several desktop computers. Some of the installations fail because a processor function is disabled in the computer’s BIOS. Which of the following functions should be turned on for the installation to succeed?
A. Trusted Platform Module
B. VNC
C. Hyperthreading
D. VT-x
A user experiences a paper jam when printing a 500-page, double-sided report. A technician clears the paper jam and inspects the printer for any remaining paper. The technician then powers the printer off and back on. The printer’s LCD display says it is ready, and all cables are securely connected. The user attempts to print the report again, but the printer still does not print. It also shows no indication of any change. Which of the following troubleshooting steps should the technician attempt FIRST?
A. Replace the drum and toner for the printer.
B. Remove the printer memory and reseat it in the socket.
C. Disassemble the printer body and look for further paper jams.
D. Restart the print spooler service and inspect the queue
E. Try reinstalling the print driver for the printer.
A user reports that a small part of a laptop’s screen displays black instead of the appropriate color. A technician changes the display settings on the user’s laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?
A. Update the video driver.
B. Replace the digitizer
C. Test for dead pixels.
D. Check for recent updates.
A manager is trying to display a presentation using a ceiling-mounted projector in a conference room. The projector displays a "no signal" error on the pull-down projector screen. A technician verifies the projector’s input cable is securely connected to the manager’s laptop, and the laptop is set to presentation mode. Which of the following is the MOST likely cause of the issue?
A. The laptop does not have the proper display driver installed
B. The Miracast settings are improperly configured.
C. The projector is not compatible with the manager’s laptop.
D. The source type is set incorrectly on the projector.
An application is not responding on a user’s workstation. After doing some research, a technician determines the drive is out of space. Which of the following should the technician do NEXT?
A. Implement storage alerts to be notified if it happens again.
B. Run diagnostics and review the system logs.
C. Ask the user what happened before the application stopped responding.
D. Identify files that can be deleted or removed.
A user reports the laser printer has stopped printing. When performing a test print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was installed several weeks ago. There are no errors in the system’s log. Which of the following is the MOST likely reason for the printer issue?
A. There is no connectivity between the printer and the computer.
B. The fuser has failed and requires replacement
C. Printer drivers are not installed on the computer.
D. There is a stuck print job in the print queue
An executive assistant needs a new computer, and it must have the following features: Very small footprint and minimal power use Automatic backup Option to rapidly increase memory and available resources BD663BA4DCC6C24D0ADDFDC59A530F15 Ability to print and access network and cloud resources Which of the following computer types would BEST meet these requirements?
A. Laptop
B. Desktop
C. Virtual desktop
D. Mini PC
A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to reterminate the network cable?
A. A crimper
B. A loopback plug
C. A cable tester
D. A multimeter
A technician is repairing a laser printer because its print jobs have a narrow, faded line running along the length of the page from top to bottom. The faded line is always in the same place. Which of the following will MOST likely resolve the issue?
A. Empty the excess toner bottle.
B. Update the printer firmware.
C. Replace the corona wire.
D. Replace the transfer drum.
A business owner wants to filter objectionable content from being accessed with an Internet browser. Which of the following network devices would be BEST suited for this task?
A. IPS
B. Web server
C. Firewall
D. Proxy server
A technician is setting up a Windows 10 laptop as a kiosk at a retail store. Which of the following account types would the technician MOST likely use to configure the machine?
A. Local administrative account
B. Local standard account
C. Corporate standard domain account
D. Corporate administrative domain account
A user is configuring a mobile device to retrieve email from an ISP. In the process of verifying the connection, the user receives a message stating the outbound connection cannot be completed. Which of the following BEST describes the user’s connection trouble?
A. SMTP port numbers need to be reconfigured.
B. An alternate IMAP server needs to be selected.
C. POP3 needs the SSL state reconfigured.
D. The user needs to connect using SNMP
A technician is configuring a student laptop, and the network administrator requires it to be statically configured. The technician successfully pings the servers by IP but cannot ping by UNC. Which of the following is MOST likely the issue?
A. DHCP
B. DNS
C. Gateway
D. IP address
Ann, an end user, hears multiple beeps each time she attempts to start her workstation, but the computer does not boot successfully. The workstation was recently serviced for a separate issue. Which of the following will MOST likely resolve the current issue with the shortest amount of downtime?
A. Reseat the RAM.
B. Replace the PSU.
C. Reset the BIOS.
D. Replace the HDD.
A user’s laser printer stops printing when the paper tray is less than half full. Which of the following parts is causing the issue?
A. Transfer roller
B. Document feeder
C. Transfer belt
D. Pickup roller
A technician received a call that the network printer was printing garbled text. The technician printed a test page from several users’ workstations and received the same result. The technician then ran a diagnostic on the printer, and everything passed. After uninstalling the printer from a user’s workstation and then reinstalling it, the printer is now working properly. Which of the following was the cause of this issue?
A. The font was changed by the user in the printing preferences.
B. There were several print jobs hung in the queue
C. The toner level in the printer was extremely low
D. Drivers on the users’ workstations were out of date.
E. The print server spooler file was corrupt.
Which of the following protocols operates without a port number assignment?
A. SNMP
B. AFP
C. TCP
D. SSH
Which of the following types of peripheral devices can be used to authenticate users on a computer system and provide access into a building?
A. Smart card
B. QR scanner
C. Number pad
D. ADF
A technician sets up 100 VMs networked in a cloud environment. Which of the following cloud models does this represent?
A. PaaS
B. DBaaS
C. IaaS
D. SaaS
A technician is installing an optical drive in an engineering workstation that allows for optical media backups up to 128GB for each project. Which of the following drives should the technician install in the workstation?
A. DVR-RW DL
B. BD-R
C. LTO-2
D. CD-RW
A user has a red X in the taskbar on a VM where Internet connectivity is usually located. Which of the following should be checked FIRST if all other operations are working normally on the VM?
A. Patch level of the host
B. Proxy server
C. Virtual switch
D. BIOS
A user powers on a laptop and receives a message that it is under power. Which of the following should the user check FIRST?
A. The surge protector
B. The power cord
C. The power adapter
D. The power cable length
Which of the following cable types would MOST likely be used for a gigabit Ethernet connection on a desktop?
A. RG59
B. SATA
C. IDE
D. UTP
Which of the following describes the network type that is created when connecting a Bluetooth headset to a cell phone?
A. WAN
B. LAN
C. MAN
D. PAN
A customer is experiencing issues connecting to a server over the network during normal business hours. Historically, the connection has worked fine, but it has become intermittent over the past 24 hours. Sometimes the share is available, and sometimes the customer gets an error. A technician researches the issue and discovers a new IT vendor visited the customer's site and installed some new computer equipment without consulting the internal team. Which of the following represents the MOST likely reason the customer is having issues connecting to the server?
A. A server was taken offline for routine maintenance.
B. There is an IP address conflict on the network.
C. A firewall is blocking the SMB ports.
D. Disabled legacy protocols need to be updated.
A company wants to cost-effectively improve efficiency in navigating to client sites and reduce cellular data costs. Which of the following actions would be BEST to meet these requirements?
A. Issue stand-alone GPS units
B. Buy phones with mapping software.
C. Purchase cars with built-in navigation.
D. Purchase new laptops with mapping software.
A technician needs to implement a database in the cloud but does not want to manage any server infrastructure. Which of the following solutions would BEST meet this requirement?
A. IaaS
B. PaaS
C. SaaS
D. DaaS
A technician creates a VM in a public cloud to test a new application and then deletes the VM when finished. Which of the following BEST describes this type of cloud environment?
A. Community
B. Elastic
C. Hybrid
D. On-demand
Which of the following connector types would MOST likely be used to charge a laptop computer?
A. RJ45
B. USB-C
C. eSATA
D. Lightning
Which of the following can be used to manage a smart thermostat?
A. SFTP
B. RDP
C. WiFi
D. NFC
A technician installs a new PoE-capable wireless access point using a 200ft (61m) cable, but the access point does not power on when plugged into the Ethernet cable. The technician verifies the Ethernet cable is plugged into a working switchport. Which of the following should the technician do to resolve this issue?
A. Relocate the AP closer to the switch.
B. Replace the Ethernet cable with Cat 3.
C. Set the switchport to autonegotiate.
D. Install a power injector.
Which of the following wireless networking protocols includes a standardized version of the technology known as beamforming?
A. 802.11a
B. 802.11ac
C. 802.11n
D. Bluetooth
E. Z-Wave
Joe, a user, cannot access the network shared drive after network maintenance was performed. A technician verifies there is a valid IP address; however, the device is not on the correct subnet. The device must continue to be accessible by a third party. Which of the following actions should the technician take to BEST resolve the issue?
A. Remove and replace the NIC.
B. Release and renew the computer’s DHCP assignment.
C. Change the mask on the computer and reboot.
D. Assign a new port on the switch to the user.
The performance of a user’s PC has been degrading over time. The PC currently emits a strong odor and turns off after 15 minutes of use. A technician visually inspects the PC and notices it has distended capacitors. Which of the following should the technician do to BEST remediate the issue?
A. Replace the hard drive
B. Replace the motherboard
C. Replace the CPU.
D. Replace the memory
A user is attempting to set up a new Bluetooth keyboard but is unable to pair the device. The user is able to see the device in the Bluetooth configuration tool. Which of the following is the MOST likely cause of the failure?
A. Bluetooth is disabled
B. A PIN code is required.
C. There are different Bluetooth versions.
D. The device is not compatible.
A user needs to set up a cloud environment that can scale up quickly based on resource utilization. Which of the following does the user need to configure?
A. Hybrid cloud
B. Metered service
C. Rapid elasticity
D. Resource pooling
A technician is connecting an LCD projector to a laptop. The image displayed by the projector does not align properly with the top corners. The laptop screen is black, preventing the technician from changing the resolution settings on the computer. Which of the following is MOST likely affecting the projector’s display?
A. Distorted geometry
B. No image displayed
C. VGA mode function
D. Disconnected cable
A user requests a new laptop battery that will yield a longer run time. The user’s current battery has the following information printed on it: 14.8V 6-cell 1800mAh lithium ion battery Which of the following battery specifications will yield a longer run time but still be compatible with the current laptop?
A. 14.8V 6-cell 1800mAh nickel cadmium battery
B. 14.8V 6-cell 2200mAh lithium ion battery
C. 14.8V 9-cell 1800mAh lithium ion battery
D. 19.2V 6-cell 1800mAh lithium ion battery
A user’s monitor is not displaying colors correctly since it was moved to a new desk. A technician investigates and discovers the user has two monitors: one is connected to the PC via a DisplayPort cable, and the other is using VGA. The technician traces the cables and finds the VGA-connected monitor is not displaying any red colors. Which of the following is MOST likely the issue?
A. The OS installed the latest driver updates after powering up
B. The PC was damaged during the move
C. The pins on the VGA cable are bent.
D. The video card is overheating at the new desk.
A client needs an MFD to be configured wirelessly to support an office. Access to copying should be restricted to employees; however, all users should be permitted to print from iOS devices. Which of the following should a technician configure to allow this to happen? (Choose two.)
A. Ad-hoc wireless
B. Print server
C. Bluetooth
D. AirPrint
E. User authentication
F. MAC filtering
A technician is troubleshooting a PC that intermittently reboots on its own. The PC is located in the middle of a factory environment and is stored in a tightly locked cabinet, which is free of dust and debris. The technician checks Event Viewer but sees no correlation between the reboots and other system activity. The only notable thing is that the reboots all occur in the afternoon. The technician reseats the two DIMMs of RAM and verifies all the cables and components are securely connected. Which of the following is the MOST likely cause of the reboots?
A. OS updates are failing
B. The boot devices are in the wrong order.
C. The PC is overheating and restarting.
D. The RAM DIMMs are different speeds
A technician needs to set up a desktop so a programmer can write applications for mobile operating systems. This will require the installation of:
A. a CPU that supports hyperthreading,
B. a Trusted Platform Module.
C. Mobile device management.
D. Emulator software
A user is looking for software that can overlay information on objects seen through the camera of a mobile device. This is an example of.
A. Augmented reality.
B. Virtual reality
C. geotagging.
D. Artificial intelligence.
E. Object character recognition.
Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann’s webmail and confirms emails are present in the inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem?
A. Change the synchronization frequency to push only
B. Install and configure a third-party email application on the phone.
C. Perform a factory reset of the phone and reconfigure email
D. Increase the number of days email is synced to the phone.
A technician needs to connect a user to a network share on the server. Which of the following ports should the technician allow through the firewall?
A. 67
B. 137
C. 143
D. 445
E. 3389
A user is experiencing slow performance on a workstation. A technician investigates and speculates the performance issue is being caused by an excessive number of background services running at startup. The technician troubleshoots the issue, and then finds and disables many services that have been running at startup. Next, the technician informs the user the remediation is complete. The following morning, the technician receives a call from the same user reporting performance is still slow. Which of the following troubleshooting steps did the technician MOST likely fail to complete?
A. Establish a theory of probable cause.
B. Identity the problem.
C. Verify full system functionality
D. Document findings, actions, and outcomes.
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