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Special Processes

What documents are REQUIRED to be filled out for a Transfer of Ownership?
Driver's License of new tenant.
Occupant Information Sheet for new tenant.
Release of Owner's Interest designating new tenant by name and signed by original tenant.
Secure Party Release form (signed by new tenant)
New Lease signed by new tenant
Secure Party Release form (signed by old tenant)
What is required to set a tenant up for package deliveries?
Must be a business account.
Authorization to Hold Keys (signed by lessee)
May be Residential -or- Business account
Autobilling Authorization (signed by lessee)
Secure Party Release
Key(s) appropriately tagged & in Key Box
A tenant comes to your office and requests to have their lock cut. They provide ID, complete the 4-in-1 form, pay $40, and purchase a new lock. They then open the new lock, hand you one of the keys & the lock, and explain they are late for work. The tenant offers to write a note authorizing you to cut their lock, put the new lock on the unit, and keep the extra key in their file. Is this acceptable?
Yes
Yes, but only if they also sign and Authorization to Hold Keys.
No. It is never acceptable to cut the lock unless the tenant is present.
A Transfer of Ownership has been correctly completed. What do you do with the ORIGINAL lease & associated paperwork?
It stays in the file with the new paperwork.
It goes with the vacates.
What is the correct form needed when leasing a unit in a business name.
Secure Party Release
Certificate of Secretary or Owner
Business Account Authorization
Declination Form
A Transfer of units has been completed. What do you do with the lease from the old unit?
It stays in the file with the new paperwork.
It goes with the vacates. The Transfer Receipt and a Vacant Unit Checklist are attached to the back of the packet.
What must accompany a lease for active duty military personnel?
A notarized copy of their military ID
Military Identification Statement form
A photocopy of their military ID is sufficient
An affidavit from their commanding officer
Nothing as long as they fill out the military status section of the Occupant Information Sheet
For an outside parking space, which of the following is an acceptable form of "proof of ownership?"
Title signed over to the tenant by the listed owner
Title in the name of the tenant
Registration in the tenant's spouse's name
Registration in the tenant's name
Insurance card with the the tenant & vehicle listed
Bill of Sale to the tenant
What is required to lease an "RV" (outside parking) space?
Proof of ownership
Affidavit of non-running vehicle
Proof of insurance
Vehicle in running condition
A completed Vehicle Addendum
A Carfax Report
When do you mail TPP or Great American re-enrollment letters?
On the day they are printed
Between the 3rd & 5th of the month prior to the listed effective date
On the last day of the month in which they print
Do we ever email TPP or Great American re-enrollment letters?
Yes
No
Before filing TPP or Great American re-enrollment letters, what must you do?
Mail them
Call the tenant to inform them
Add the coverage to start on the effective date stated
Add coverage to start on the date their personal policy expires
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