Chief Quiz Section 2
Location (Where you plan on working)
Pittsburgh
State College
Columbus
Cincinnati
What is the purpose of contacting the crew prior to the shift?
To make sure they had breakfast.
To determine when they will arrive.
To ask them about their previous job.
None of the above
What is the purpose of contacting the customer?
To see if they want any food.
To ask them how their day is going.
To inform them of crews arrival time.
All of the above
What will you ensure all crew members do, once on-site?
Clock In
Walk around the job-site
Introduce self to the customer
None of the above
How will you introduce yourself to the customer?
As a normal crew member
As The Chief
As The Team Lead
As The Captain
What two things are you looking for when making the game plan?
Is the customer prepared
Is it a nice home
Is the truck big enough
What items you'd like first
If customer seems unprepared what will you do?
Contact Captain
Leave Job-Site
Still do the job
None of the above
What position takes items in and/or out of the house.
The Carrier
The Runner
The Packer
The Loader
What position takes items between the house and the truck?
The Carrier
The Runner
The Packer
The Loader
What position packs or unpacks items in the truck?
The Runner
The Carrier
The Packer
None of the above
As Chief, you will always assume the role of...
The Runner
The Packer
The Carrier
None of the above
The goal of our process is what?
That no two positions cross paths.
To move as fast as possible.
To have a steady workflow
All of the above
What two positions carry two man pieces?
Runner/Carrier
Carrier/Packer
Runner/Packer
Who ever is closest to item
What is the goal of our loading and unloading process?
To load and unload as fast as possible.
To safely and efficiently transport the customers items.
Load and unload items however possible.
All of the above.
Where do you place odd shaped items?
In overhead storage or at the end
On top of bases
On top of boxes
None of the above
What is step 1 in making a tier?
Stack boxes on bases
Line back wall with bases
Stack bases on boxes
None of the above
What is step 2 in making a tier?
Stack boxes on bases
Line back wall with bases
Stack bases on boxes
None of the above
Check all tips that apply when making tiers.
Put heaviest boxes on top of bases
Pack lighter boxes at top of tier
Pack lighter boxes at top of tier
Drawers should always face the driver
When will you use a base as a brace?
For the last tier
If you have more tiers to make
Never
Always
How often should you try and create a wall?
Every three tiers
Every tier
Every 10 tiers
As needed
What is the purpose of the wall and brace?
To ensure tiers do not move
It looks cool
To maximize space
None of the above
Which picture indicates how you will tear down a tier?
0%
0
0%
0
You will use the assembly line process when loading and unloading.
True
False
Perform a walk around and develop a game plan for each location.
False
True
Once job appears to be done, what do you do as Chief ?
Instruct crew to clock out
Conduct final walk around
Fill out completion section in notes
Clock out
After crew is dismissed. What will Chief do next?
Instruct crew to clock out
Conduct final walk around
Fill out completion section in notes
Leave job site
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