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CS Manual

During facility and provider enrollment, more than one email may be entered when they are separated with a comma and a space.

True

False

The RX ID should be entered into which patient ID field?

Paceart

AMDID

Jira

MYOrders ID

When adding the patients insurance you find that the primary insurance company is not available to select. What should you do?

Select any available insurance company and add a note in the comments field

Add the secondary insurance in the primary insurance field and add a note in the comments section

Email rs.payerreimbursement@medtronic.com and hold the RX till you hear back

Select an available insurance company closest in name to the one you need and add a note in the comments field

When adding the patients insurance the policy holder name should be entered FirstName LastName

True

False

You are ready to route to Insurance Verification. What type of encounter do you create?

Miscellaneous

Phone Note

Remote

Other

After how many missed transmissions do we exit a patient?

When a patient has missed 5 or more transmissions and you are assigned a Phone Note encounter to call the patient to request a manual transmission, you should first log into Carelink to check the last send date.

True

False

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