Veebiküsitluse koostamine

Veebiküsitluse koostamisel tuleks kasutada pigem ...
Suletud küsimusi
Avatud küsimusi
Suletud küsimuste eelised on:
Nad mõõdavad vastaja kirjalikku väljendusoskust
Nende vastuseid on lihtsam analüüsida
Neile vastamine on lihtsam
 
Kui soovid siiski avatud küsimusi kasutada ...
Peaks nendele vastamine olema kindlasti kohustuslik
Ei tohiks neile vastamine olla kohustuslik
Kui sul on tingimata vaja kasutada avatud küsimust, siis mitu neid võiks olla?
Avatud küsimuste ohud on:
Vastus sõltub liialt vastaja kirjalikust väljendusoskusest
Vastaja ei viitsi avatud küsimustele vastata
Avatud küsimustele vastamine võtab vastajalt liiga palju aega ja vaeva
Avatud küsimustele saadud vastuseid on raske analüüsida
Küsimused ei tohiks:
Olla seotud vaid ühe teemaga
Vastajat suunata
Sisaldada liiga vähe asesõnu
Olla grammatiliselt liiga lihtsad
Sisaldada üleliigset informatsiooni
Küsida liiga spetsiifilisi fakte
Küsimused peaks olema
Nii pikad kui võimalik
Nii lühikesed kui võimalik
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