Integrated Marketing Communications Chapter 1

Two organizations that governs marketing communications
Standards Division
Advertising Standards Canada (ASD)
Canadian Code of Advertising Standards
Competition Bureau
Standards Division
IMC involves the coordination of all forms of marketing commuications in a(n) ________ program that maximizes the impact on the intended target market.
Unique
Exciting
Long
Advertising
Unified
List the 7 components of the IMC Mix
Effective communications integration also considers the role of _______ and its impact on consumers at point of purchase.
Pricing
Radio
Packaging
Advertising
Public relations
Advertising that provides information about a branded product to help build its image in the mids of customers is
Attitude advertising
Direct advertising
Promotion advertising
Product advertising
Predictive advertising
Delivery of a message to a target audience of one.
Shoppers Drug Mart often runs newspaper advertisements that include a coupon. This type of advertising is classified as
Price advertising
Misleading advertising
Product advertising
Promotional advertising
Direct response advertising
A press release issued to newpaper editiors by Heinz announcing the launch of a new type of ketchup is an example of
Public relations
Promotional advertising
Newspaper advertising
Direct response communications
 
Choose one or as many examples of Sales Promotion
Free samples
Cash refunds
Reward cards
Billboards
Contests
Engaging people with a brand to create a personal connect is
Public Relations
Experiential Marketing
Personal Selling
Advertising
List ALL factors that encourage IMC
What is the Database Management System used for?
Predicting and developing messages to precisely meet customer's needs
Accessing customers private information
To use gathered customer information to retain and enhance customer relationships
To analyze the market for future predictions
In today's competitive business environment, consideration must be focused on
Sales promotion
Attracting and retaining new customers
Traditional advertising
Promotional advertising
Building relationships
Describe the difference between a need and a motive
What requirements are addressed when marketing to other businesses?
Price
Quality
Delivery
Packaging
Continuity of supply
Service
What elements affect and influence consumer behaviour toward purchases?
A person's distinguishing psychological characteristics that lead to relative consistent and enduring responses to the environment in which that person lives is also called their
Personality
Ideal self
Demographics
Self concept
Self image
Maslow's Hierarchy of Needs:
When the iPhone was first introduced to the market trendsetters quickly embraced the product. This helped shape consumer
Impressions
Perceptions
Needs
Motives
Attitudes
Self-Concept Theory
Ideal self
Percieved self
Real self
Looking-glass self
Self-image
If a company were to start a new line of products for the business market instead of the consumer market, they would find the following differences EXCEPT
Business buyers usually have a formalized buying process
Business buyers are more concentrated
The buying criteria for business buyers are more practical
Business markets have more buyers
Businesses exhibit more ration behaviour
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