Medium Exam 2
Which of the following is used as an important tool and technique while developing a project charter?
Facilitation techniques
Change control tools
Analytical techniques
Project management information systems
The key tool for controlling the scope of a project is to determine the cause and degree of difference between the baseline and the actual performance. This is known as what?
Viariance analysis
Inspection
Estimation
Multi-criteria decision analysis
Diagrams which are meant to link underlying causes to effects are known as
Ishikawa diagrams
SIPOC diagram
Pareto diagrams
Scatter diagrams
As the project manager for a complex project you are looking at ways to make sure nothing gets missed. Which of the following is the best condition to close procurements during the project cycle without penalty?
When all obligations have been met by both parties
At any time by the supplier
At any time by either party
When all obligations have been met by the vendor
You are new project manager appointed to lead the implementation of a new enterprise software system. After a make or buy analysis it was decided to create the system internally rather than from a outside vendor. Your internal implementation team consists of a group of highly skilled individuals with qualifications and experience in the software industry. What is the most likely source of conflicts that you may encounter on this project?
Resources and Technical Expertise
Inadequate Funding
Cultural Differences between resources
Lack of Risk Identification
The team is working on examining parts that are near to failure. They are looking for the best possible tool to determine if ten different measurements have passed or failed the inspection process. What is the best tool for this?
Checklist
Quality metrics
Statistical sampling
Benchmarking
The high-level boundaries of a project are defined in
Project charter
Project management plan
Requirements management plan
Project scope
You have been assigned as the Project Manager to a complex engineering project which includes a project staff of over 50 people. You have requested a resource that can assign project resources but is not authorized to spend funds. You have requested what kind of resource?
Project Coordinator
Project Expeditor
Project Sponsor
Program Manager
Which of the following is NOT an example of a project?
Providing daily customer service support to effectively use an organization's product
Conducting a research effort whose outcome will be recorded
Improving existing business processes and procedures
Effecting a change in the structure of an organization
The customer has accepted the completed project deliverables. The project manager is completing the remainder of the lessons learned documentation to submit to the PMO. What is the status of the project?
Incomplete because the remaining documentation has not been submitted to the PMO.
Incomplete because the next project for this customer is starting the next day.
Complete because the customer has accepted the deliverables needed for the start of the next project.
Complete because the project has reached its final due date.
A project manager conducted a detailed analysis to identify a problem. She conducted the analysis because she wanted to discover the underlying causes that lead to the problem. After completing the analysis she developed actions to prevent the problems from occurring again. The project manager is most likely conducting?
Process analysis
Quality analysis
Quality audits
Matrix diagram
You have taken over as project manager for an in flight project to install an automated baggage handling system in a major international airport. There are 9 teams of people ranging in size between 3 and 15 people per team and the logistics of understanding what everyone on the project is responsible for seems completely overwhelming to you. You know as a good project manager that the roles of project team members are best understood by using which of the following?
Responsibility Assignment Matrix (RAM)
Work Breakdown Structure (WBS)
Precedence Diagramming Method (PDM)
Requirements Traceability Matrix (RTM)
The level of influence of a stakeholder is:
The degree they positively or negatively affect the project.
The same as level of commitment.
Always varying throughout the project
The same as their organizational status.
Adam Burger was leading a special project at his organization. He hired a group of quality experts with manufacturing engineering expertise. The manufacturing process being used by the team was still resulting in products that had many defects. Adam was able to determine this by;
Conducting inspection and identifying defects using quality tools
Evaluating the options to improve the manufacturing process
Developing a process map to understand the product defects
Doing careful quality planning which generated control measurements
All of the following are activities performed in the close procurements process EXCEPT
Claims administration
Finalizing open claims
Archiving procurement records
Informing the buyer about the completion of the contract
Due to a problem in shipping, some parts for a project have been received after a substantial delay. The team member has now finished the assembly of the product and the project is in danger of running late. What should be done next?
Check that the final product meets quality requirements.
Have the customer approve the final assembly.
Review the assembly procedures for quality assurance.
Let the customer know that the product is finished and is ready for them to approve.
The project sponsor wants to have a meeting to discuss some requirements that need to be refined. He needs to have the team discuss the issue, come up with some different options and finally, to have the team select the best option. What should the team do next?
Have three meetings over the next couple weeks. First, they need discuss the issue. Second, to brainstorm and develop a number of options. Finally, a meeting to select the best option.
Have a single day long meeting.
Have two meetings. The first will be to discuss the issue and brainstorm. The second meeting will be to select the best option.
Have two meetings. The first will be to discuss the issue. The second meeting will be brainstorm and select the best option.
The team is having a meeting about the last months work. What order does work performance get changed from measurements to forms useful to the project stakeholders?
Work performance data to information to reports
Work performance reports to data to information
Work performance data to reports to information
Work performance measurements to work performance reports
You are examining the information regarding a quality audit that is coming up next week. What is most important for the quality auditors?
They should be properly trained.
They should be fellow employees.
They should be selected by the quality management committee.
They should be from an outside government agency.
You are a project manager for ACME. You are working on a project to expand the manufacturing capacity for your department. The construction of the new facility will be outsourced to Buildings Inc. Who approves the project charter for this project?
The project sponsor at ACME
The project sponsor at Buildings Inc.
The finance department at ACME
The project manager at ACME
You are defining the high-level scope of the project as part of a project charter for an internal customer. All of the following are items that you will use for the initial inputs except?
Expert judgement
Government standards
Legal requirements
Business case
The project manager is ensuring that the various stakeholders understand the project goals, objectives and risks. He is currently engaged in which process?
Manage stakeholder engagement
Control stakeholders
Manage communications
Control communications
The Project Charter is an important input to Identify Stakeholders, Develop Project Management Plan, Plan Scope Management, Collect Requirements, Define Scope, Plan Schedule Management and Plan Cost Management. Which other process uses the Project Charter as an input?
Plan Risk Management
Plan Stakeholder Management
Close Procurements
Plan Procurement Management
A new motor shaft is being developed to replace the current version. The dimensions of the shaft are to be 23mm +/- 2mm. You are running the initial quality inspection of the first run. The first run of ten shafts has been produced. They all have measurements between 23.0mm and 23.2mm. What should you do next?
Examine the manufacturing process for issues.
Nothing as all of ten of the shafts is are within the control limits.
Build a control chart to view the results graphically.
Review the risk register.
The scope management plan interacts with the work breakdown structure in what main way?
It establishes how the WBS will be maintained and approved.
The WBS is built directly from the scope management plan.
The scope management plan creates the WBS dictionary which in turn is responsible for the WBS.
The scope management plan does not interact with the WBS directly but only through the requirements first.
You are being interviewed by your PMO manager about the opportunity to take over a high-visibility project. It is similar to other projects that you have managed successfully before with the developers in your office. The manager mentions that this project will involve a number of developers from remote offices and that there will be no on-site meetings for this project. You are concerned about this and tell the manager the following:
You tell the manager that you have had success managing this type of project but you do not have experience with virtual teams.
You have never worked with virtual teams and therefore you are declining the offer.
You tell the manager that there is no difference between local and virtual teams and you accept the offer.
You do not say anything to reveal that you have no experience with virtual teams.
Your project management team is working on the project scope plan and the project communications plan at the same time. One of the department heads asks why they are working on the communication plan even before the scope management plan is written. You inform him the following?
The communication plan needs to be set up very early as it will allow other resources such as time and budget to be allocated to communications.
The communication plan needs to be set up later so that other resources can be adjusted to the scope management plan.
The communication plan needs to be set up earlier, during the project charter, but your team was running late.
The communication plan should be set up during project execution.
All of the following are Examples of analytical techniques used in the projects EXCEPT
Decomposition
Root cause analysis
Causal Analysis Grouping methods
Earned value management
Charlie is managing a construction project of a supermarket. The foundation has been laid and your general contractor is now putting up the metal frame for the building. During a weekly meeting between the various subcontractors, the electrical contracting firm has submitted a change request to bring an electrical subsystem in line with the project management plan. This change request is related to which of the following:
Corrective action.
Defect repair.
Preventative action.
Scope creep.
The budget for your project was based on historical data and you discover that the cost would be less than what your contingencies would allow for. You have determined that the approved budget will need to be increased but you are aware that another critical project just gained approval. Your next action should be?
Start a change request.
Utilize the project’s contingency fund.
Meet with the project sponsor.
Ask the CFO for additional funds during the weekly budget review.
If the cost variance (CV) is $3000 and Schedule performance index (SPI) = 1; then it can be assumed that the project is currently:
Under budget and on schedule
Behind schedule and under budget
Behind schedule and over budget
There is no variation related to either budget or schedule
The project budget is $5,000 and in month four the CPI and SPI are equal to 1. Assuming that the remaining work continues with the same indexes, what will be the final estimate at completion?
$5,000
$4,000
$1,000
$6,000
You are the project manager for a large construction company and during the course of the project, your team recommended using an alternative material which is less costly than the material documented in the requirements, but has the same functional use. How should you proceed in this situation?
Evaluate the impact of the change on the overall delivery of the project and inform the change control board of your analysis
Accept the development team recommendation
Reject the development team recommendation
Inform the Project sponsor about the recommendation
A Cost Plus Incentive Fee (CPIF) Contract has the following parameters: Target Cost = $300,000 Target Fee = $30,000 Target Fee = $30,000 Share Ratio = 75/25 %
315000
295000
295000
335000
You are reviewing the stakeholder register and listing the objectives regarding the project. You will most likely find that there will be which of the following?
Mixed objectives
Positive objectives
Negative objectives
The same objectives
Adam Burger is unable to recommend an improvement to the existing customer service process in his organization. Adam could engage in comparing actual or planned project practices to those of comparable projects in his industry. What is Adam engaged in?
Benchmarking
Plan Quality
Perform Quality
Control Quality
All of the following are examples of group decision making techniques EXCEPT
Brainstorming
Dictatorship
Unanimity
Plurality
Which of the following is not used as a tool or technique in the develop project charter process
Expert judgment
Change control Agreements
Project selection methods management information system
Meetings
You have identified all of the key stakeholders on a project you have recently been assigned. One key stakeholder is a program manager from another department and after meeting with her you realize that she does not want this project to succeed. Apparently there are certain requirements on the project that if completed and delivered, will have a negative impact on her business unit. To understand the situation better you go back to the project charter. To help you with this situation you should look at the charter and pay close attention to which of the following?
Documented Milestones
The testing strategy
Detailed budget
How change requests are managed
Communictions have a number of dimensions and skills. Which of the following is not a dimension of communication?
Negotiation
Formal
Internal
Vertical
The process which ensures that both the buyer and seller meet their contractual obligations is:
Control Procurements
Close procurements
Plan procurement management
Conduct procurements
During what part of the procurement process does the 'claims administration' takes place
Control Procurements
Conduct procurements
Plan procurement management
Close procurements
The uncontrolled expansion to project or product scope without adjustments to time, cost or resources is known as what?
Scope creep
Gold plating
Unapproved change requests
Change requests waiting for approval
The distribution of information to the stakeholders at the level of detail required is handled in which process?
Control stakeholder engagement
Manage communications
Manage stakeholder engagement
Control communications
What is correct about cost of quality?
COQ includes all costs of conformance and non-conformance
COQ includes only costs of failures
COQ includes appraisal costs
COQ will include monies spent during the project to avoid failures
During a team quality meeting, it is discovered that some of the parts failed quality control. These parts were scrapped and production was stopped. After the root cause of the problem was discovered, the project manager issued a change order to fix the defective manufacturing machinery. After this repair is made, the remainder of the parts met the required quality standards. The repair to the machinery is an example of which?
A corrective action which is performed during the Direct and Manage Project Work process.
A defect repair which is performed during the Direct and Manage Project Work process.
An unauthorized action which is needs to be approved of during the Monitor and Control process.
Gold plating, since the parts exceeded the quality standards.
A project is scheduled for completion in 4 months, and costing $100,000. If at the end of second month, the project spent $50,000 and the earned value is $60,000, then the corresponding CPI is:
1.2
0.66
0.83
2
The Work Breakdown Structure and WBS dictionary comprise which baseline?
Scope baseline
Time baseline
Risk baseline
Stakeholder baseline
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