1.02A Key Terms
Mastering Communication Skills Quiz
Test your understanding of essential communication concepts through our engaging quiz! It covers key terms and concepts that are vital in both personal and professional interactions.
Topics included:
- Body Language
- Verbal Communication
- Integrity and Professionalism
- Digital Etiquette
Movements or positions of the body that express someones thoughts or feelings
Exercising
Body Language
A business letter is a formal letter following a business letter template
True
False
To annoy or bother constantly
Harassment
Assistance
Ability to do or say things without offending/upsetting others
Rudeness
Tact
Using another persons words or ideas without giving credit
Plagiarism
Recognition
Verbal communication is expressed in words
True
False
Formation of mental images in the mind
Visualization
Disregard
Nonverbal communication
Communication using lots of words
Communication using few words
Integrity is following a strict code of conduct or standard
True
False
Skill, good judgement, and polite behavior expected from someone who is trained to do a job well
Inexperienced
Professionalism
Brief written message/report from one person or group to another
Contract
Memorandum
Basic set of rules to follow in order to make the internet better for others
Digital Etiquette
Spam mail
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