…………… is an individual unit that contains raw facts.

�………… is an individual unit that contains raw facts.

Information

Data

Knowledge

Analysis

�……… system can be any organized combination of people, hardware, software, communication networks and data resources that collects, transforms and disseminates information in an organization.

Information

Integrated

Vertical

Horizontal

Information systems support an organization's business operations, managerial decision making and strategic competitive advantage. Such system is called:

Business process reengineering

Globalization

Roles of information systems

Competitive advantage

First step for Building DSS is…………….

Design the system

Define the goals

System evaluation

System implementation

What is Software?

Set of computer programs, procedures and possibly associated document concerned with the operation of data processing.

Set of compiler instructions.

A mathematical formula.

None of the above.

To become an effective MIS department must state it's………….

Goals

Objective

Profit

Mission

�………… describes how company produces, delivers, and sells product or service to create wealth.

Information System

Business Process

Business Model

Technology

MIS Stands for ……………..

Management Internet System

Marketing Internet System

Marketing and Implementation Software

Management Information System

�………..System is concerned with the way information is used for purpose of control and applies technologies.

Feedback

Interview

Interaction

Conference

The …….. Provides the manager with the information needed to make decisions regarding the firm's operational activities.

EIS

MIS

EDI

Intimacy with suppliers allow them to provide vital Inputs which …………

Increase Costs

Lower Costs

Increase Revenue

Lower Revenue

�…………….. May be a personal computer or a local, international or global network of computers connected to a special computer for the decision support system.

System

Cloud

Software

Hardware

�……………. Is the element that coordinates the operations and activities within the system, and operates the hardware, software, and presentation of information in information systems.

System

Human Resource

Software

Hardware

�……………… are the proven assets and rules for the optimal operation of devices, data and information flow systems, instructions and procedures followed during operation.

System

Human Resource

Procedures

Hardware

�……………… provides and stores data and information about all processes and events that take place within the organization.

System

Database

Software

Hardware

In which of the following functions of MIS reports are generated based on the enterprise's needs.

Planning

Prediction

Data processing

Data Storage

Which of these items is a major component of today's IT infrastructure? Which of these items is a major component of today's IT infrastructure?

Data Management Technology

Networking

Technology Services

All of the above

Management Information Systems usually …………

Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.

Help managers make decisions that are unique, rapidly changing, and not easily specified in advance

Provide managers with a generalised computing and telecommunications capacity that can be applied to a changing array of problems

Perform and record the daily routine transactions necessary to the conduct of business

�………… captures raw data from organization or external environment.

Processing

Input

Output

Feedback

�……… Output is returned to appropriate members of organization to help evaluate or correct input stage.

Processing

Input

Output

Feedback

From the dimensions of the Information systems ……..…..

Technology

Organization

Management

All of the above

�…………… often work with middle management.

Scientists and knowledge workers

Managers

Production workers

All of the above

�……………….. Provides platform that system is built on.

Database

IT infrastructure

Computer

Network

Information Systems are expected to ………………..

Increase revenues

Increase productivity

Put long-term strategic positioning

All of the above

Which of the following is not a technology driver for an information system?

Enterprise applications

Networks and the Internet

Knowledge asset management

Collaborative technologies

Decision makers who are concerned with tactical (short-term) operational problems and decision making are…………….

Middle managers

Executive managers

Supervisors

None of the above

When a bank offers web self-service for customers to answer their questions, the primary outcome is:

Adds value

Manages risks

Reduces costs

Creates a new opportunity

The general transformation cycle for information is:

Information to data to knowledge

Knowledge to data to information

Data to knowledge to information

Data to information to knowledge

Decision-support systems use internal information as well as information from external sources.

True

False

A Skype conference call using VOIP and webcams is an example of a remote, synchronous collaboration tool.

True

False

Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.

True

False

A hotel reservation system is a typical example of a management information system.

True

False

Supply chain management systems are more externally oriented than enterprise systems.

True

False

Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment.

True

False

Information supplied by an enterprise system is structured around cross-functional business processes.

True

False

Transaction processing systems are most commonly used by the senior management level of an organization.

True

False

Online collaboration tools eliminate the need for global firms to have synchronous collaboration.

True

False

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

True

False

�………. Is a Flow of material, information, knowledge.

Data

Business

Business process

Management

�……… is a collection of business processes.

Data

Business

Business process

Management

Which category of computer-based information systems is concerned with supporting the functional areas of an organisation?

Strategic information systems

Business information systems

Expert systems

End user computing systems

Order fulfillment is an example of ………..

Data

Business

Business process

Information System

Which of the following is an TPS?

Transaction Processing system

Transaction product System

Transaction profit System

None of the above

A human order taker can be bypassed when using a(n)…………

Automation system

Management information system

Transaction processing system

Decision support system

A................. Is a set of information which processes the data transaction in database system that monitors transaction programs.

Operating System

Decision Support System

Transaction Processing System

None of the mentioned above

A............consists of a sequence of query and / or update statements.

System

Transaction

Maintenance

All of the mentioned above

The ……….. Can help you choose a product.

Office automation system

Management information system

Transaction processing system

Decision support system

Which of the following is a system used to present information to drill down to details for executives of the company?

Decision Support System

Executive Support System

Expert System

Transaction-Processing System

In terms of the resources that support information systems, the procedures used by people are an example of:

Hardware resources

Software resources

People resources

Data resources

Strategic information is needed for............. In the organizations.

Long term planning

Short term planning

Regular / daily operations

All of the mentioned above

Information systems that monItor the elementary activities and transactions of the organizations are:

Management-level systems

Operational-level systems

Knowledge-level systems

Strategic-level systems

Summary transaction data, high-volume data, and simple models are information inputs characteristic.

DSS

MIS

ESS

TPS

Management information systems usually:

Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities

Help managers make decisions that are unique, rapidly changing, and not easily specified in advance

Provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems

Perform and record the daily routine transactions necessary to the conduct of business

Decision support systems usually:

Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.

Help managers make decisions that are unique, rapidly changing, and not easily specified in advance

Provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems

Perform and record the daily routine transactions necessary to the conduct of business

�……..... Help managers make decisions about daily operations and longer-term planning.

Enterprise systems

Supply chain management systems

Customer relationship management systems

Knowledge management systems

�……….. Manage firm’s relationships with suppliers.

Enterprise systems

Supply chain management systems

Customer relationship management systems

Knowledge management systems

�……………provide information to coordinate all of the business processes that deal with customers.

Enterprise systems

Supply chain management systems

Customer relationship management systems

Knowledge management systems

�………… support processes for capturing and applying knowledge and expertise.

Enterprise systems

Supply chain management systems

Customer relationship management systems

Knowledge management systems

�……… is internal company Web sites accessible only by employees.

Internet

Intranet

Extranet

All of the above

�…..…. company Web sites accessible externally only to vendors and suppliers.

Internet

Intranet

Extranet

All of the above

�…...….. Is the use of digital technology and Internet to drive major business processes.

E-Business

E-Commerce

E-Government

E-Learning

�………. Using Internet technology to deliver information and services to citizens, employees, and businesses.

E-Business

E-Commerce

E-Government

E-Learning

�………. Is from the tools for Collaboration and Team work.

Wikis

Cyber lockers

Microsoft SharePoint

All the above

�…..….. and …..…….. Are from the dimensions of collaboration technologies.

Space and Time

Cost and Time

Cost and Space

Management and Time

�……..... Is the formal organizational unit responsible for information technology services.

IT Governance

Information System department

Accounting department

Sales department

�…..….. Are representatives of other departments for whom applications are developed.

Software Engineers

Technicians

End users

Programmers

�..…… put strategies and policies for using IT in the organization and state decision rights.

Workers

IT Governance

End users

Clients

Transaction Processing System components are..............

Processing system

Storage device

I/O

All of the mentioned above

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