Complaint types

"I am not happy with the quality of the tree. Needles are raining! I want a refund, a full refund or I will post a review!" - What is the best complaint type here?

"I would like to raise a complaint re the team's attitude. They had no protective gloves, no masks and kept no distance while working at my garden!" - What is the best complaint type here?

Customer texts us back: "The reschedule link does not work. Anyway, I need the EOT today, not any other day. Please cancel the service and arrange refund asap. Thanks!" - What is the best complaint type here?

Handyman service - Customer calls and says: "I need to make a complaint, your man did a very poor job, he stayed for 5 minutes, did nothing and is now charging me for his poor workmanship" - What is the best complaint type here?

You have the following situation: The service is booked for 16.12, job declined on 14.12 at 9am, on the 16th you receive a task from Schedule that the job needs to be rescheduled for 17.12, the customer is complaining. - What complaint type should you choose?