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Office Managment

Which example is an open-ended question?

Why are you here today?

Do you smoke?

Are your parents still alive?

Do you take herbal supplements?

All of the following are major types of medical waste EXCEPT

Solid

Biohazardous

Infectious

Chemical

The governmental agency responsible for the saftey of all employees operating in the United States is

HIPAA

OIG

PASS

OSHA

What should be done to help hearing-impaired patient's understand what the doctor is saying?

Speak louder

Write everything down

Try not to speak with the patient

Face the patient and speak slowly

What voilates HIPAA laws on a patient sign-in sheet?

Name

Time of arrival

Date

Reason for visit

What information is needed when scheduling an appointment for a patient over the telephone?

Patient's date of birth

Patient's name

Patient's home telephone

All of the above

What is the best way to describe a Permissive leader?

Concentrates more on the realations among staff members

Are very open with staff

Tend to be very direct

Strong at enforcing rules

What usually constitutes as a probationary period?

90 days

10 days

150 days

1 year

Hyperthermia happens when a person's body tempature reaches

89f

105f

109f

95f

Syncope is another meaning for

Vomiting

Respiratory distress

Blood infection

Fainting

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