Nov Quiz :)
November Quiz Challenge
Test your knowledge with our engaging November Quiz! This quiz assesses your understanding of various marketplace policies, discount codes, and gem classifications. Are you ready to see how well you know the material?
- 11 challenging questions
- Multiple-choice and checkbox formats
- Learn and improve your knowledge
2. Which of the marketplaces has a two-business-day return policy? Select all that apply.
A. Amazon US
B. Amazon CA
C. Walmart US
D. Walmart CA
E. eBay
F. Site
3. Can the customer refuse the package once it arrives at their house?
A. Yes
B. No
4. Can customers send high-value/signature-required items to a PO Box?
A. Yes
B. No
5. Scenario: The customer received an empty box with no damage or dents, and the package was unopened when it arrived. Can we submit a claim to the courier?
A. Yes
B. No
6. When do we refer customers to Afterpay? Select all that apply.
A. When a customer is unable to locate the Afterpay Button on the Payment page during the checkout process.
B. When the customer wants to know how much she will pay for the first installment.
C. When a customer is not seeing her refund from Afterpay.
D. When the customer got denied on the application
7. Can we change the pricing on the site from USD to EUR without going to the checkout page?
A. Yes
B. No
8. What does it mean by conflict gems/diamonds (Blood diamonds)?
A. Those untaxed gemstones that have been smuggled past the US border
B. Those with no stamps.
C. Those coming from certain African Combat zones.
D. Fake gems or low grade gems
9. Is Bestbuy warranty covered?
A. Yes
B. No
10. What is our Toll Free Number?
A. 1-800-331-0500
B. 1-800-676-4290
C. #87000
D. 1-800-737-7759
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