Active Era Quiz
Active Era Product Knowledge Quiz
Test your knowledge on Active Era products with this engaging quiz! From product specifications to customer service scenarios, this quiz covers key aspects of our range to ensure you're well-informed.
Get ready to challenge yourself with:
- Multiple choice questions
- Checkbox selections
- Real-life customer scenarios
How long is the warranty on each of our products?
6 months
12 months
18 months
What is the SKU for this air bed?
AB-S1
AB-K3
AB-K1
AB-D01
AB-K2
Where is the batch code located on our comfort plus air bed?
On the box
On the side of the bed
On the pump section
How long does it take to inflate our King size comfort air bed?
80 seconds
120 seconds
150 seconds
180 seconds
What is the SKU for our inflatable paddle board?
WS-01-BU
CF-01-BU
AE-PT06BU
A customer has complained their air bed is deflating. What information would you request from them?
A video of the issue
Batch number
Order number
Is the air bed valve securely closed?
Have you been able to locate any holes?
What is the spare part SKU for this item?
WS-01BU-SP01
WS-01BU-SP03
WS-01BU-SP06
WS-01BU-SP10
What is the maximum weight for the BS-06?
120KG
135KG
150KG
181KG
What is the SKU for the 4 person camping tent which is Storm-proof & waterproof?
PT-01
PT-04
AE-PT06BU
PT-05
What is the SKU for this spare part?
AB-SP01
AB-S3/K3-SP01
AB-SP04
A customer has complained that their air bed is deflating, it's the first time they've used the bed. What Macro would you send to them to troubleshoot?
Faulty first reply
Air bed- pump issue
Vinyl stretching
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