Sorentinos Support Worker- Workplace settings Chapter 3

What is the role of a support worker in a workplace setting?

To provide emotional support to colleagues

To assist with administrative tasks

To help individuals with disabilities or mental health issues perform their job duties

To manage finances for the company.

What are some common challenges faced by support workers in the workplace?

Dealing with difficult coworkers

Balancing multiple responsibilities

Maintaining confidentiality

All of the above.

How can support workers ensure they maintain professional boundaries with clients and colleagues?

By avoiding personal conversations

By maintaining appropriate physical distance

By not sharing personal information about themselves

All of the above.

What is the importance of effective communication skills for support workers?

It helps build trust and rapport with clients and colleagues

It makes work more efficient

It increases profits for the company

None of the above.

What are some strategies that support workers can use to promote inclusion and diversity in the workplace?

Encouraging open dialogue and discussion

Celebrating cultural holidays and events

Providing accommodations for individuals with disabilities

All of the above.

What is the purpose of workplace policies and procedures?

To create rules for employees to follow

To protect the rights and safety of all individuals in the workplace

To increase productivity

None of the above.

What should support workers do if they witness inappropriate behavior or harassment in the workplace?

Ignore it and continue working

Report it to a supervisor or HR representative

Confront the individual directly

None of the above.

What is the difference between a physical disability and a mental health condition?

Physical disabilities are visible, while mental health conditions are not

Mental health conditions are caused by genetics, while physical disabilities are caused by accidents or injuries

There is no difference.

What is the role of an occupational therapist in a workplace setting?

To provide emotional support to employees

To assist with administrative tasks

To help individuals with disabilities or injuries perform their job duties

To manage finances for the company.

How can employers create a more inclusive and supportive workplace environment?

By providing accommodations for individuals with disabilities

By promoting diversity and inclusion initiatives

By offering employee assistance programs

All of the above.

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Sorentinos Support Worker- Workplace settings Chapter 3

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