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Time flys in aviation

If a customer is booked on a SBY ticket later is confirmed and the flight is cancelled due to a Non-extra reason are they entitled to EC261 compensation?

Yes

Half compensation

Compensation in the form of a voucher

What Identifier is used in eRes to show bookings managed via SSDP

SSDP

B2BLEV

FLTTRSFR

LEVARTTF

What customers can't use SSDP?

Groups of 6 or more

EJH customers

Bookings with less than 3 people on them

Staff travel customers

If a flight is delayed by 2 hours, customers are entitled to cancel thier booking and claim voucher

Flase

True

What bases are SmartLynx operating from on our behalf?

LGW & CDG

BRS & EDI

GLA & MAN

LGW - OPO

What does the SSR code WCHR mean?

Pap can ascend/descend steps

Pap can't ascend/descend steps

Passenger travelling with manual powered chair

Passenger totally imobile

If a custoemr is refused travel for not having the correct documents we can offer them the rescue fee?

False

True

Customers can claim the cost of Alcohol in thier expenses claim

True

False

When did easyJet reinstate the change fee?

31st March 2022

01 April 2022

We haven't

Not until Aug 2022

To be eligible for the travel restriction policy a customer's journey must be impacted by what?

Travel ban

Covid test requirements

Vaccine requirement

We do not offer this policy to any customer.

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