Samsung
Samsung Knowledge Quiz
Test your knowledge about Samsung with our engaging quiz! Discover facts and insights about the company while challenging yourself and others.
- 12 questions to assess your understanding
- Learn about Samsung's values, products, and support systems
- Perfect for fans and employees alike!
What is the program that Samsung support uses to help customers with troubleshooting?
Lucid
Citrix
GCIC
If the customer does not know when he purchased the TV, what do we need to ask the customer for?
Proof of purchase?
Warranty no.?
BP nomber?
How long are the TV`s covered for accidental damage?
12 months
Accidental damage is not covered in the Warranty
12 month + an extended period of 3 monts after Warranty expired
When do we have to read the GDPR statement back to the customer?
When we update theyr account details
When we create a new account
When the customer has not contacted us in the last 6 months
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