Conflict Management 2281 Final

Create an image illustrating conflict management techniques, showcasing diverse individuals engaging in discussion and problem-solving in a harmonious environment, with visual elements representing negotiation, mediation, and active listening.

Mastering Conflict Management

Enhance your conflict resolution skills with our comprehensive quiz! This quiz covers essential concepts related to conflict management, helping you understand various tactics and approaches to address conflicts effectively.

Test your knowledge on cognitive reconstructing, empathy, and active listening.
Learn about different levels of control in negotiation, mediation, and arbitration.
Engage with thought-provoking scenarios to improve your conflict management strategies.

15 Questions4 MinutesCreated by ResolvingPath428

Cognitive Reconstructing (Reframing)

Resentment, hurt is results of lying and being closed off

Back away from the conflict, seeing the big picture

Alternative to fault finding

Gunnysacking. Not having interest in solving the conflict, but retaliating shows your position

Bridging gaps, reduce emotion resolve conflict

Empathize and Image exchange

Resentment, hurt is results of lying and being closed off

Back away from the conflict, seeing the big picture

Alternative to fault finding

Gunnysacking. Not having interest in solving the conflict, but retaliating shows your position

Bridging gaps, reduce emotion resolve conflict

Open and Honest

Bridging gaps, reduce emotion resolve conflict

Back away from the conflict, seeing the big picture

Resentment, hurt is results of lying and being closed off

Alternative to fault finding

Gunnysacking. Not having interest in solving the conflict, but retaliating shows your position

Focus on the present

Gunnysacking. Not having interest in solving the conflict, but retaliating shows your position

Alternative to fault finding

Back away from the conflict, seeing the big picture

Resentment, hurt is results of lying and being closed off

Bridging gaps, reduce emotion resolve conflict

Active listening

Back away from the conflict, seeing the big picture

Resentment, hurt is results of lying and being closed off

Alternative to fault finding

Gunnysacking. Not having interest in solving the conflict, but retaliating shows your position

Bridging gaps, reduce emotion resolve conflict

Consider the other persons point of view. A mountain is big until youre at the top.

Tactic 1 Define

Tactic 2 Step Back

Tactic 3 Recognize choices

Confront, dont withdraw. Collaborate, not compromise. Dont let emotions get in the way

Tactic 1 Define

Tactic 2 Step Back

Tactic 3 Recognize choices

Ask questions about the conflict. Find a way to agree this is a mutual problem, not a battle. Heads override emotions.

Tactic 1 Define

Tactic 2 Step Back

Tactic 3 Recognize choices

Conflict Management 2281 Final

Mastering Conflict Management

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