General knowledge

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You can tell a lot about a person by their handshake. The double handshake, (where the person places their second hand on top of yours), is likely to be used by ...

Eye contact is an important part of communication, and a lack of it can imply deception. To avoid staring at somebody, how can you naturally strike a balance?

It’s said that a genuine smile is almost impossible to produce on command. But what gives away a fake one?

When you stand up to talk in front of a group of people, what can you do to exude confidence?

Which of these signals suggest the person you are speaking to might not be telling the whole truth?

You need to ask some tough questions about your team’s performance, and you notice that your team leader’s leg is shaking. Does that suggest:

While addressing a senior member of your team about staffing changes, she suddenly crosses her arms. Do you take that to mean:

Leaders tend to use their tone of voice and expansive body movements to create a sense of authority. What should they do with their hands to emphasise this effect?

People could be paying attention to your body language before an event. To create a good impression, should you ...

Using your hands while you talk can communicate a range of meanings, from enthusiasm and passion, to a lack of control. What would calm, rounded hand gestures say to you?