SDDD Questionarre

How many ways can you open an account?

What are the telephone types for contact information? (Select all that apply)

What are three attributes to a commercial account?

Indicates the account has been created by the system to post a Toll transaction for which no recipient account could be found. This is the Definition to which of the following?

The system verifies the License Plate is not a duplicate on an existing account. True or False

What are two billing address options in the Account Creation Wizard?

What are the 4 payment methods?

The _____ ______ allows CSR to monitor the incoming flow of requests for service.

In the Account History tab there is a selection for Communication. True or False?

An item that when posted modifies the balance of the account; or a trip that has received 100% discount is a definition of ______________.

Can be applied only on Reversed Trip, Payment, Fee or Penalty is the definition of _________?

The 3 differences between Transaction Tab and the Accounting Tab are... (Select 3)

Selecting the _______ Tab from the Account Details Screen displays the full list of the cases that are attached to the account.

The Statements/Notices Tab displays all statements including NOCP notices that have been created for the account. True or False?

Processing returned mail is a __________ process.