NCR ATM DIAGNOSTIC CERTIFICATION PRACTICE TEST

1. When the Smart Dip Card Reader is replaced it must have the parts validation procedure completed. Which of the following are the proper methods to complete this procedure? (Select all that Apply)

A. Vault validation is performed by opening and closing the vault to verify authorization to validate the part has been authentically been replaced.

B. Manual validation is performed by entering the system application (SysApp) using a parts validation or full diagnostics USB service key.

C. Customer validation is done after informing the ATM network that an identified part is replaced. The host sends an unlock command to the ATM allowing the part to be used.

D. Automatic validation of the part occurs when the part has been replaced while the system application is running, and you are logged into diagnostics using your full diagnostics USB key.

E. All of the above

2. How is the black mark sensor configured on a thermal receipt printer?

A. Using the printer 3 position switch pack.

B. Black Mark configures on power-up

C. Black Mark is not configurable.

D. Using System Application, Self Service Configuration

3. While using your vacuum gauge on a S1 Dispenser you notice it is reading a minimum of 23.5 inHg (kPa) vacuum supplied by the vacuum pump. Which of the following statements is correct in regard to this reading?

A. This reading is above the normal range and will cause currency jams in the Presenter.

B. This is a normal reading, and the Currency Dispenser will operate normally.

C. This above normal reading will too many bills to be diverted.

D. This is an abnormal reading that will cause currency jams

E. This reading is below normal and will cause pick failures in the top pick module.

4. You are onsite troubleshooting a Currency Dispenser fault. You have observed that the Control Board does not seem to power up. You have replaced the Dispenser Control Board, but the problem persists. Which of the following is the next step in the troubleshooting process?

A. Clear NV-RAM on the Dispenser Control Board

B. Verify the USB signal is present at the Dispenser Control Board

C. Verify 24VDC is provided to the Control Board.

D. Verify AC Voltages are provided to the Control Board.

5. The following error codes display after running a dispenser diagnostic self-test on an S1 Currency Dispenser. M-STATUS = 05 M-DATA = 01 0C 03 4F 00 00 00 00 20 20 What is a possible cause of this problem?

A. Pick failure in Pick Module 2 and Pick Sensor failed in Pick Module 1

B. Pick failure in Type 2 and Pick Sensor failed in Type 1

C. Pick failure in Pick Module 1 and Pick Sensor failed in Pick Module 2

D. Pick Sensor failed in Pick Module 1 and pick failure in Pick Module 2

E. Pick failure in Type 1 and Pick Sensor failed in Type 2

NCR ATM DIAGNOSTIC CERTIFICATION PRACTICE TEST

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